I was told up front that I was to receive a $46.00 credit and when the final bill was done. there was no credit. also, upon picking up the van it was near empty. I had to stop and put gas. I only used it for 9 miles. returned it about. 1 and a half hrs later. with much more gas that was in the van. I tried to get my credit back that was told to me. but uhaul would not budge. and the place I rented it from is a third-party place and could not help. places like that are not good for business.
JESSE G
Customer Reviews for We've Got Mail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Need more workers to improve wait time but they where very apologetic for the wait
STEPHEN SBeatrice and Dan are highly professional and committed to excellency in service. Beatrice ensured everything was accurate with my rental request and Dan was highly informative on how everything operates and safety. Five stars is not enough!
CRYSTAL NN/A
MARY GKeep up the good work
Marcus Wgreat customer service
ELOY SNo comment
DAMON ANo complaints was excellent thank you
JESUS HNothing everything is just how it should be. She was a very nice an beautiful person. Thank u sooo much!!💜
TRACEY WI was very happy the Saleslady was very nice and I would tell all my friends about this haul place very organized and helpful
KIMBERLY AWaited roughly 2 hours for a call back.
DANA BAbove and Beyond. Great Service🥰
ANDRE CThe staff was very friendly. Shop was clean and organized. Moving truck rental was quick and easy.
CARLOS RFront desk lady is very kind and nice , the rest of the staff as well
FREZIA UTodo fue excelente
ANGELA GDidn't know where to drop off trailer address was different than drop off point. Had to wait because service rep was on break.
maddie o