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Barry s
Customer Reviews for Wheel N Deal Auto Sales Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location didn't have my equipment ready in the truck and i had a pick up at 8 30 am. They didnt open until 9 30. I didnt leave until almost 1130 that afternoon. If Mobile pickup is an option payment should be taken a few days beforehand instead of right when you're trying to pick up a truck. I was charged multiple times for one truck for one day, took days to get my money back and over a hundred phone calls. If this service is going to be available there needs to be more precautionary measures to make sure its a smooth transaction and process on uhauls end.
Christen PNot a thing. It was great!
angela hI paid for a sound run 26ft truck and the ebrake did not work and it was such a rough ride it actually scared me at times.
christina hGuy failed to tell details of the rental. Returned trailer 17 hours early and was told that there would be no refund for the last day. I will not be renting any units from this rude and deceptive person ever again. A complete asshole.
Chad BMr. Preston, owner of Wheel & Deal was very helpful and courteous.
Mitch ZReccomend reserving online
Adrian SGreat service in and out the door zero hassle.
Antonio YSmall Town Nebraska, Not Perfect but exactly what I needed on a last minute rental.
Branden NI reserved on line and that was little frustrating as I had questions, but later called the location and K. Peterson was able to answer them easily and made experience painless.
Jennifer MUHaul needs to set a standard rental price. No way the price should be 94 dollars from NC to NE, but 300 dollars return trip NE to NC for the exact same trailer.
Greg CIt took a little time to find drop off sites that did not increase to total of the bill. Once completed, everything was great. I would have preferred a little smaller truck, but it all worked out.
Robert KTwo wheel cart was missing but was able to call in morning and get it
Kelsey Hwhen we brought the trailer back to unhook, there was no jack available to use to raise the hitch in order to get it unhooked , this created a huge problem. Thankfully we were able to get it unhooked, but not without scratching the bumper, this made a great experience up to that point not so great!
Dolores JCustomer service was the best I’ve ever had renting from uhaul.
CORY HOwner very nice and patient. Uhaul system was slow on line. However he made the experience a good one.
vicki sI originally requested my uhaul pickup location for Beatrice, NE. Pretty sure Beatrice has atleast 3-4 uhaul locations. I got a call saying all of the 6x12 enclosed trailers were rented out in Beatrice. The uhaul representative told me I could either go to Lincoln or Fairbury to get one. It just would have been nice to get some what of a discount or price reduction for having to drive almost 60 miles out of my way to get a uhaul, when it seems like someone could have had a trailer delivered to Beatrice. It all worked out in the end, but in my opinion the situation could have been handled a little more professionally.
Ryan LU-haul has always been able to meet my moving needs and is very helpful in providing exactly what I have requested, when I have needed them.
Jerome SGreat experience. Staff was very friendly and helpful.
Thomas MWhen picking up the trailer, there was no address for drop of until later in the day, I got a text message of an address. Dropping off there wasn't anyone there and no real clear instructions on where to park the trailer. So we just used out best judgment on where they might want it parked.
JoLynn Mnothing
Deborah CN/A.
Jesse CKeep on doing what you do.
Daniel NOne fender was cracked but did not affect trailer performance. One of the clips for the safety chain was too small for the hook on my car so I had to buy one. All else good.
Craig Bnothing to
Melinda SRatchets were a little rusty but wasn't a major issue for me.
lisa bEverything went smooth and the truck was ready to go when we got it. The staff at Wheel N Deal were very helpful and friendly.
linda lagent was having a bad day and was rude, acted like I was dumb and threw my cr card and DL back at me and quoted wrong price without checking the paper I gave him. Told ;me rates change with states and expected me to pay double over what price quoted online which never changes to my knowledge. But WE calmed down and finally we got thru it. I may be old but I am not stupid. And Customers don't need rudeness from an agent when customer is trying to explain something.
Jana AExplicarle bien el lugar donde va hacer la entrega del vehículo para que no quieran cobrarle de más cuando exista un error al escribir el nombre del lugar. Como me está ocurriendo a mi . Que me quieren cobrar de más porque el lugar que escribieron no fue el correcto
mislady hVery friendly people. I had a great experience.
RHOEL ZAll good!!
Shawn KI am new in town. He was more than helpful and very kind. Nice Cars on the Lot too
theresa eGood friendly service
Tracy Ngreat help.
jeffrey jI am a little confused about the original pickup day. when the reservation was made I left an alternate phone# and e-mail contact info but I did not get message until I got home. the girl told me I would get 2 days free for the messup. The pickup dealer told me the same thing!
larry cYou are also doing just fine.
Douglas HStaff was very helpful and accommodating! Pleasure doing business there!
PAUL FWe signed the agreement for a 26' truck and the day before it was replaced to a 20' truck. It was not Wheel N Deal's fault. It was u haul's fault. How disappointing it was that you changed trucks at the last minute. Apparently this happens a lot. That is not a way to make customers happy.
Allen H