Customer Reviews for Whimsical Emporium

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Whimsical Emporium

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David N. on

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Vince I. on

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Phil M. on

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Martin S. on

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Michael P. on

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Meagan G. on

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Patricia L. on

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The staff were very helpful; however the mobile check in was not working properly. Live chats were never answered and the whole process took over 30 minutes to complete. Not convenient. Would not use the mobile feature again.

Munro A. on

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Both Tammy and Juliana are very pleasant to deal with . The equipment was in great condition and worked well. All in all it was a great experience and Thank You . Munro .

Sonya B. on

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Tammie was awesome with communication. All went super smooth

Alan M. on

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Debbie B. on

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The attendant went over and above what her duties called for.

Catherine M. on

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Uhaul didn't ave the right size truck for me and my move...The girls there made it happen. Thanks ladies. Will book with you anytime.

Brian E. on

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Nothing all good

Loc H. on

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Timothy S. on

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Deborah C. on

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Svetlana K. on

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Debra H. on

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RICHARD H. on

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LORNA S. on

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Tammie and Julianna were amazing to deal with! Tammie went above and beyond for us Thank you so much!!

Melissa k. on

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phil s. on

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Tony F. on

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Allan B. on

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Truck that was booked was not available at time of pickup, smaller truck had to be used which meant more time and trips and more expense in kms

Chris O. on

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Vicki M. on

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Window was left down and seat was wet

Matthew S. on

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Beau M. on

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Dont tell someone they are getting a certain product and then switch it at the last moment.

Nicholas D. on

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Gary S. on

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Tammy at the Alliston location was very accommodating she helped in every aspect of the rental , always ready to be of assistance. I was very pleased with her customer service and I would rent here again ,Tammy recognizes what it takes to work with the public and try’s to satisfy every one

Sergio S. on

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Tammie Dexter & Julianna were excellent.

Nicholas D. on

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Nothing! I have rented from Discount as well as enterprise and I have never seen customer service like I do in Alliston Uhaul you guys are amazing!!

Wayne B. on

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Brant P. on

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The lady that closed the deal was great to deal with and very helpful, both locations staff were fantastic ! Thank you

Paul C. on

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Derek L. on

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MONICA F. on

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9 out of 10 for the Alliston Uhaul. 5 out of 10 for the UHaul phone experience. When I phoned your company, I was on hold for 12 minutes before I hung up. 10 seconds of the same musical stanza followed by around 15 seconds of exactly the same message, over and over and over. . Change that please. Too repetitive and makes customers hangup. You can do better than that.

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Change nothing. Tammy & her daughter are so polite & both very nice people & professional. Second time using the blankets, will definitely go back!

Joan S. on

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Tara K. on

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Drop off after hours. Did not see anyone.

Carolyn M. on

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Great service

Jacey M. on

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Awesome customer service!!!!!

James M. on

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Just need to put jacks on the trailers.would be easier to hook up

Eric M. on

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Alliston provided excellent service and was very professional and came through with the trailer when we were in a pinch. I would deal with them again!

Patrick C. on

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Shawn B. on

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Denish P. on

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kevin g. on

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Linda G. on

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Excellent service.

raymond o. on

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The office for uhaul is very tiny but the staff was excellent and friendly and helpfull

James C. on

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Keep it up

Rene D. on

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Kathy S. on

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Representative was very courteous and did all she could to help us in a timely manner. Thanx. Will come back.

Robert H. on

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Excellent service.Keep up the good work.

ron H. on

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The u haul associate was very helpful

Graham L. on

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My experience was fantastic my only problem was having to travel so far to get a motorcycle trailer U-Haul dealer was the best.

norman h. on

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Tammy,was,extremely helpful,and professional.Great van,worked perfectly.Fuel economy,was very good,especially,considering its size.Thx

kulwinder k. on

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TONY C. on

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MARTY N. on

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Henrietta M W. on

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Would have liked to keep a copy of the contract.

Brian E. on

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I find the website does not work well. And I always ask for no insurance and get charged then refunded. But overall the lady is extremely helpful.

Paul B. on

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Robert W. on

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glen t. on

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Bob G. on

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By my own experience , there is nothing I would change, the agent I personally delt with was very professional and polite.

Martin L. on

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I had a hard time with entering the mileage. The truck I had was from the USA. Not KLM Other than that the customer service Rep Sean was very helpful once I got through after on hold for 30min.

Varinder J. on

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Walter W. on

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Pick up was a breeze and the service was terrific. Thank you.

Valerie M. on

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Explain the tow feature on the uhaul. That it needs to be deactivated each time you start up the uhaul. Would be good to have your locations wipe out the interior from coffee spills,garbage etc clean dash and windows would be appreciated

Victoria M. on

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Albert G. on

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Crystal D. on

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I was charged 600 bucks for 4 days...never again will i use uhaul id rather carry it all on my back.

timothy g. on

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The vehicle had an error, tighten gas gap, and no matter how many times I reopened the cap and closed it, the vehicle would show the error. Did ent bother me but bought I would let you know so it can be fixed :) thanks uhaul, it was great to get my errand done :)

Dave S. on

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ernie o. on

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tom g. on

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kevin g. on

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Graeme T. on

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Judith A. on

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Happy that vehicles were immediately available for our use. Vehicle was clean and easy to handle. Booking clerk was helpful and knowledgeable as was the intake clerk on the phone.

Barry U. on

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Kevin H. on

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Silvio B. on

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Great experience on pickup and drop off.

David H. on

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I found the reservation confirmation system a little overdone and confusing. Receiving a message that my reservation was CONFIRMED but at another location. Text, email and Voice.

Darrrell G. on

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Tammy went above and beyond to assist me in getting my rental to her location. This made the move much easier and stress free. The truck ran well and the a.c. Worked perfectly

Dwayne D. on

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CHARLENE G. on

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Christopher M. on

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The power was out when I returned the truck so I just returned it online

Krista B. on

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Lisa S. on

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Nothing really but next I’m getting UHaul to move our stuff lol...thanks for your help will use UHaul again

Nina S. on

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Sid S. on

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Anthony S. on

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Jim M. on

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The ladies I delt with at this location made our move so worry free from the minute I called them. Very professional.

Steve M. on

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daniel l. on

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Amanda P. on

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John C. on

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Kerry C. on

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DOUGLAS D. on

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