Very friendly dealerRichard W.
Customer Reviews for Whipples Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.RICHARD W.
outstanding serviceRICHARD W.
Customer did not leave a comment.Lesley S.
outstanding companyRichard W.
Customer did not leave a comment.JAKOB B.
Customer did not leave a comment.Julian D.
Customer did not leave a comment.Rashan B.
Rich was very friendly and helpful.Mark R.
The owner made sure the vehicle was properly inspected before I left and made sure to set my mirrors so I could see and to ensure a safe trip. Will definitely do business again.jasmine D.
Customer did not leave a comment.Ethel C.
Customer did not leave a comment.Monica T.
Good person and nice, understand every one...good serviceSamuel O.
Customer did not leave a comment.Craig C.
The customer service was top notch, the representative explained everything in detail, even gave tips on how to save on gas. I will definitely be returning here for future needs of a truck rental!!!Terri C.
Customer did not leave a comment.Tongela M.
very nice person, ex military styleRichard W.
Customer did not leave a comment.Steven S.
What a wonderful agent. He was amazing. Polite, kind, direct, honest. Not a "salesman" but rather more like a friend while still being knowledgable and informative.Mark P.
Mr. Whipple is a professional in every sense of the word.tom R.
Tell location when sending a customer for pickup when the current location doesnt have what u reserved.Tiffany W.
Manager was excellent.Kyle F.
very nice, very helofulSUSAN B.
Customer did not leave a comment.Eduardo H.
Customer did not leave a comment.PRECIOUS C.
very friendly locationRICHARD W.
nothing, excellent customer serviceRICHARD W.
The owner wasn't there when I went to rent it and he wasn't there when I went to pick it up. I ended up paying $50 in total, because I wasn't informed that I had pay for mileage. Also to add insurance that I didn't need. The service was awful.Dominique R.
Customer did not leave a comment.Aaron S.
The experience with Uhaul was awful. I had to travel over an hour to pick up the truck. I had schedule it for the city in which I had to move my daughter. They did not call me until the day before to tell me my location had changed. I would not recommend Uhaul. Customer service staff and transportation staff called were soooo rude. Remember... No customers, no jobs!Latisha K.
Customer did not leave a comment.Hector T.
Ensure that the trailer being rented is properly maintained and service on the trailer is up to date.travis P.
They called next morning to verify my drop off. Even saved me a few bucks on the miles i went over.DAVON P.
Wonderful experienceJOHN W.
Mr. Richard was very lovely.Trishna P.
Customer did not leave a comment.Kenneth H.
Our pickup location was changed and the owner waited for us beyond their daily time. We appreciated it a lot!Franklin G.
The owner was awesome! He was genuinely kind and made sure I had everything I needed.Monisha M.
Customer did not leave a comment.Kyle B.
Customer did not leave a comment.MYESHA H.
Customer did not leave a comment.JOHN F.
Customer did not leave a comment.DELIA P.
Great service, very friendly.Richard P.
N/A. Service was excellent!!!!!!!NATHANIEL B.
Nothing. Richard was wonderful and thorough & gave me a nice pen :)BEVERLY T.
Very friendlyJUSTIN A.
This location was closed when I went to drop off.There was a drop key box located on the door. I received my email confirmation early the next day to let me know that my trip has been closed out.SHABARBARA M.
Customer did not leave a comment.WESLEY W.
Customer did not leave a comment.MARGARET W.
Customer did not leave a comment.MARIAH M.
Would definitely rent from them again. The process was quick and easy and the staff was very pleasant and friendly. Awesome service!Jerome K.
Customer did not leave a comment.SHARONDA W.
My reservation was made for 6x12 trailer in Auburn, AL. I was notified the afternoon before pick up that I had to drive nearly an hour away to an alternate site, in another state, the next morning because UHaul didn't guarantee availability at my pickup location. No compensation for gas and 2 hrs lost time was offered.THOMAS S.
Customer did not leave a comment.CINDY T.
Customer did not leave a comment.JENNIFER R.
Customer did not leave a comment.GREGORY J.
this was the best good jobJAMES L.
Customer did not leave a comment.THERESA S.
The guy who helped me out was awesome.JORDAN G.
Customer did not leave a comment.JUSTIN W.
Customer did not leave a comment.JAMES M.
Good location, very good personnel staffRICHARD W.
It was after hoursWILLIAM M.
Customer did not leave a comment.RIA D.
Great service. Mr Whipple was very friendly and courteous. Thanks.SHEILA M.
the gentleman at this location was a very nice man and very helpful. i would definitely recommend this location to a friend if there was a need for a trailer in Georgia. we was taking the trailer from georgia to michigan. again this man was very helpful and explained everything very well.JACQUELINE C.
Customer did not leave a comment.cheryl H.
reimburse customers for extra fuel they put in because the equipments fuel gauge doesn't work properly. Ill never use uhaul againWILLIAM R.
Mr. Whipple was very friendly and answered my questions and concerns.Samantha H.
Customer did not leave a comment.Thomas H.
Customer did not leave a comment.David E.
Customer did not leave a comment.john L.
Customer did not leave a comment.CHRISTOPHER B.
Customer did not leave a comment.JAY B.
Customer did not leave a comment.JOEL P.
Customer did not leave a comment.jauntonja R.
Customer did not leave a comment.CHANNING J.
Customer did not leave a comment.Eduardo L.
He stayed open longer so we could pick up equipment, above average for Columbus..MIKE L.
The manager was very helpful and knowledgeable. Knew everything to make sure my car was loaded on the auto-transport trailer safely and without damage.NANTHA S.
Have every thing they need to hook your trailer including wireing adapter.JEROME S.
Get the battery or alternator checked the truck would not start for me twice. I had to get jumper cables to jump start the truck both times. Other than that the truck was clean and did what I needed it to do.THOMAS J P.
I was concerned since my desired p/u location was changed by U-Haul but this location was very good as well. Great personal service & the truck was clean & well-maintained. No problems at all. Thanks!RHONDA W.
Mr. Richard Whipple was very helpful and courteous. I greatly enjoyed doing business with him. I hope I don't need to rent moving equipment again, but if I do, I want to deal with Mr. Whipple next time. He is truly a fine gentleman.