Shawn went above and beyond! I was a little late past closing time and he waited for me! Great service!Rhonda C.
Customer Reviews for White Pigeon Mini Storage
(U-Haul Neighborhood Dealer)
White Pigeon, MI 49099
Services at this Location:
- Mon-Fri: 10 am - 5:30 pm
- Sat: 9 am - 12 pm
- Sun: Closed
Special Operating Hours
- 5/30/2022: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Offer boxes and hand dolly's for rent.Carl B.
Customer did not leave a comment.Melanie R.
Customer did not leave a comment.Chris G.
Clean facility and a very friendly people operating this locationJohn L.
Customer did not leave a comment.Aaron M.
Nothing, Shawn went above and beyond to help us hook up the trailer, explaining the difference in the difference in the braking system! We were in and out with seamlessly!! Thank you so much!!Laura R.
Customer did not leave a comment.Holly G.
Customer did not leave a comment.Christina B.
Customer did not leave a comment.Patrick P.
Customer did not leave a comment.Gregory B.
This location's staff goes above & beyond to provide quality equipment & service. I've been their customer many times, & will certainly continue to be their customer in the future. GOOD JOB U-HAUL!RANDY L.
Customer did not leave a comment.Bonnie A.
U-Haul over-the-phone booking and reservations need more customer service training, they were horrendous.JAMIE RAY K.
Customer did not leave a comment.Emad K.
Had to move to this location from the original pick up at the Constantine location down the road due to the key box lock being completely frozen. I would recommend using a different method of a combination lock of some sort.Skyler B.
Customer did not leave a comment.Dessie R.
Customer did not leave a comment.GARY C.
Awesome serviceWAYNE SCOTT H.
Customer did not leave a comment.RICHARD SCOTT C.
Customer did not leave a comment.Brian M.
I don't think it could have gone any better. The staff in White Pigeon are knowledgeable and very accommodating.BRIAN ALLEN M.
Customer did not leave a comment.Michelle T.
Earlier morning hoursLARRY ALBERT L.
The people at this location are so patient I couldn't have asked for better people to have to deal with it was actually a true pleasure to deal with them I would definitely recommend thÃs location to anyone any time thank you for an eÃ sy and smooth process of renting a U-HaulDENISE M.
Customer did not leave a comment.Kandi P.
Very efficient and friendly, highly recommend this locationMICHAEL ROY M.
Continue doing a great job!! Thank uGrace R.
Customer did not leave a comment.KENNETH W.
Customer did not leave a comment.PAUL ARTHUR T.
Customer did not leave a comment.Christopher S.
Customer did not leave a comment.MICHELLE L.
Very nice people and accommodating! Bonus to this place it is a 24/7 pick up and drop off facility.JANETTE MARY J.
nothing, White Pigeon Mini Storage is my preferred U-Haul rental locationDavid M.
Customer did not leave a comment.EDWARD B.
Customer did not leave a comment.NAOMI P.
Customer did not leave a comment.Kevin G.
Online checkout was difficult for me, but we finally got it done.Alan E.
Customer did not leave a comment.JON JAY F.
Customer did not leave a comment.Isaiah L.
Customer did not leave a comment.Garie S.
The truck was there when I arrived. The agent was courteous, answered any questions I had. Everything went smoothly. I would use them again if I ever needed to rent a U-Haul. I put my order in a week before I needed the truck to guarantee it. Then reviewed the directions and helpful hints in driving the truck. Couldn't ask for anything better. Thank you White Pigeon U-Haul.GRETCHEN JOHANNA A.
Nothing to improve thanks.KENNETH B.
Kim was great!David M.
Customer did not leave a comment.Seth R.
Customer did not leave a comment.KARLA HELENE S.
Friendly and helpful customer service!Jonas B.
Shawn is great, as usualDavid M.
Customer did not leave a comment.DONALD H.
I will not recommend any of your products to anyone, I will go out of my way to warn people of the garbage service your company is so proud to offerCOREY M.
Moving bad enough but they made it a better experience thank youNOEL DAVID L.
Shawn is great!David M.
It was a great experienceNOEL DAVID L.
We were impressed how efficiently things were handled and couldn't believe how inexpensive our charge was. We will definitely be using UHaul again and this location also.MICHAEL CHAD M.
Very quick and efficient. I was on the road on the road within 15 minutes. Friendly. Wished us a safe trip.Debra W.
Customer did not leave a comment.DEREK K.
The woman working the front desk is AMAZING 🤩Kara F.
Customer did not leave a comment.TIMOTHY N.
Customer did not leave a comment.Roger W.
Customer did not leave a comment.Rachel V.
White Pigeon Mini Storage is my go to U-Haul rental location. I have always had a great experience. During this most recent rental I forgot my light converter. Instead of selling me one, or worse, not renting me the trailer, one was loaned to me.David M.
Customer did not leave a comment.Heather P.
Customer did not leave a comment.RHONDA O.
The hours are tight for working individuals. It would be nice if there were layer hours at least once a week or possibly some hours on weekends.Linden M.
Customer did not leave a comment.AUSTIN R.
My mileage was off by 25 miles I got charge extra I had no idea I was going to charge. A simple 100 dollar rental turned into 136 with extra feesCURTIS RUSSELL S.
Very helpful, no suggestions, except a little difficult to call directly to site.Eddie W.
I had to wait on the phone 45 minutes or more each time I called. One time I called and the customer service lady was literally drunk. This was very frustrating. I won't use uhaul in the future if I don't have to. White Pigeon was very helpful but not the national number. Today I was on the phone waiting an hour and passed to 5 different people! Never again!Joanna A.
Had to drop off at night but it was easy to find and seemed very pleasant.BRYAN B.
Dropping off truck after hours. Would have been nice to have an area marked for return rentals.Laura K.
The service was friendly and efficient, the rental process was smooth and quick. Excellent experience.David G.
I wouldn't know how to improve your location or your grade A staff we were vary pleased with the equipment and the people who helped us it was a very pleasant inviorment to be in and the staff was very kind and helpfulNICHOLAS RAYMOND S.
The representative at White Pigeon Mini Storage was great as usual, the equipment appeared to be brand new, the only reason I did not rate as excellent is the time it took to check-in. The pre-check in I did before I visited does not appear to save much time.David M.
Customer did not leave a comment.mike K.
Customer did not leave a comment.CLAYTON H.
Old Truck. The fuel gage was on a 1/8 of a tank when I picked it up. Took $50.00 worth of gas to go 92 miles. Will not rent this size again unless the trucks are newer with better gas milage. The upside was, the staff was fantastic. Great customer service!!BRETT ALLEN S.
Customer did not leave a comment.Neal M.
Customer did not leave a comment.RAIMONDS VALDIS E.
Customer service wasn't very helpful or understanding of my situation. My vehicle broke down after arriving at my destination, several states away from where I made my departure. I sent it to a local technician to be diagnosed and fixed. The vehicle still hasn't been diagnosed as it is a much more complicated electrical problem than the technician had dealt with. Customer service wouldn't work with me as to what I could do to avoid extra charges as this was completely out of my control. I offered to leave it at one of the nearby facilities, as there were countless locations. Overall, I am very displeased with how my situation was handled. Everyone I spoke to was extremely cold-hearted towards my plight. Piss poor, crappy service.Paul G.
Had technical issues with checking it in and returning it. Couldn't get help when I called the 1800 number. It was not a simple process.Cassie B.
Customer did not leave a comment.CHRISTOPHER H.
The trailer we used was really dirty when we got it. We had to clean it out. Also, the latch on the tailgate needed some maintenance, as well as the roller wheels. We had to put WD-40 on the track and the latch, and had to clean the inside so our belongings wouldn't get so dirty.JAMES V.
Customer did not leave a comment.PAULETTE F.
Easy, fast, very professional, I felt real good doing business with this U-Haul business. Highly recommend. C. WilliamsCHARLES CARTER W.
Customer did not leave a comment.BRUCE ALLEN R.
Customer service was excellent.NICOLE LYNN A.
Customer did not leave a comment.Jeffrey H.
Better deals on pricing during the Pandemic and for unemployed single peopleLASHANDATAMIKA J.
Customer did not leave a comment.Heath M.
Nothing to do with this location but I'm begging you to work on your app. It is a nightmare. Used the 24/7 Mobile service and disaster from pickup to drop off. Thankfully we arrived early and this location was still open and could check us in. A well functioning app and contact less process shouldn't be this difficult to perfect.KEVIN ERIC W.
Customer did not leave a comment.CHAD ALLEN W.
Good, clean and well organized.Scott M.
Customer did not leave a comment.JASON W.
Nothing. Perfect experience.linda C.
Customer did not leave a comment.Darwin C.
Customer did not leave a comment.Paul M.
Always a great experience from this location! Thank you so much for letting us rent the truck!KATHERINE W.
Customer did not leave a comment.TIM V.
Customer did not leave a comment.mike K.
The lady could not have been nicer and very helpful!Katherine T.