Customer Reviews for White Pigeon Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of White Pigeon Mini Storage

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Scott M.
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Good, clean and well organized.

JASON W.
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Customer did not leave a comment.

linda C.
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Nothing. Perfect experience.

Darwin C.
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Customer did not leave a comment.

Paul M.
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KATHERINE W.
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Always a great experience from this location! Thank you so much for letting us rent the truck!

TIM V.
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Customer did not leave a comment.

mike K.
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Katherine T.
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The lady could not have been nicer and very helpful!

Jason P.
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This rating has nothing to do with the White Pigeon location. This rating is against U-Haul in general. When I submitted my online reservation for 24/7 truck pickup, the website never mentioned that I would have to download the truck share app to complete my pickup process. Directions were not real clear on how to do all this and because of that, it delayed my whole moving process by over 2 hours because that's how long it took me to finally get the truck that I rented. Not happy with the overall service of U-Haul and more than likely will not ever rent from you again. Again, this poor rating is against U-Haul company and NOT the White Pigeon MI location. The location was great but the whole U-Haul process was very poor. This was the second time we have rented from U-Haul. The last time was about 2 years ago and the process was very poor back then as well. This is the second time we rented from U-Haul and had nothing but problems when it comes to the pickup process.

MELODIA KATINKA O.
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Customer did not leave a comment.

jerry M.
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ANTHONY LLOYD C.
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MICHELE B.
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Phillip W.
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RONALD EDWARD T.
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Fred V.
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Sharon S.
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John S.
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Service was prompt and courteous!

Ray W.
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The people were conscientious and very helpful.

James F.
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Customer did not leave a comment.

JANIS RUTH C.
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Joe V.
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This was the easiest rental process I have ever encountered start to finish. Will definitely go back if I ever need to rent a truck again.

Bob B.
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Customer did not leave a comment.

BRUCE C.
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MICHAELJOHN S.
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Peyton B.
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Kristen D.
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Incredibly easy to drop off after hours.

Kelsie L.
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David G.
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MARIO W.
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Fay S.
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MARIO W.
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ANNA MARIE M.
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James V.
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NATHANLEE B.
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COURTNEY ELIZABE D.
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I was having issues when selecting my location. It kept telling me that it could not find my location so if the associate did not return I would have had issues with my return. I was very thankful that he came back after hours to help me!

TONY ALVIN M.
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Customer did not leave a comment.

MELINDAKATHLEEN C.
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Very friendly, super helpful easy to get in and out of.

Darline B.
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Customer did not leave a comment.

Stuart M.
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Eric D.
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Kenneth M.
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Joseph N.
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Paul F.
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kim K.
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There was a little confusion in the fact that the store manager was unaware of my online order. I had scheduled a 3:30pm pick-up, based on their online hours stating open until 5pm, but when I arrived there was a note on the door saying they had closed at 3pm. I called U-Haul and luckily they were able to reach him and he was actually out back mowing the property. So, a little delay, but was on the way soon enough.

Phillip S.
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Customer did not leave a comment.

Mario W.
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Stephanie R.
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We use U-haul several times per year and have always had good experiences.

William R.
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Customer did not leave a comment.

Erik G.
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Close the doors

Eric S.
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Customer did not leave a comment.

Steve R.
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Richard L.
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Better hours of service.

Joshua P.
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Customer did not leave a comment.

Amanda H.
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When truck was in tow/ haul it was kind of running slow like wouldn't pick up speed. Not sure why but other than that it was great!

Brian M.
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I would like to get a copy of my credit card charges. Other than that it was very good and the customer service was exceptional.

Teresa R.
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Customer did not leave a comment.

Bob B.
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Customer did not leave a comment.

Brian H.
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Good customer service.

Nicole M.
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Customer did not leave a comment.

Christopher V.
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John C.
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Christopher V.
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tina S.
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I was not satisfied at all when I returned the truck, storage unit, hand truck. It was nothing but a confused mess when I got to Pennsylvania. Had to call around to find my reservation n they couldnt fine it anywhere. I had it all set up to have it all at the same place . I was suppose to have it all returned to Beaver Falls . My Storage Unit, Truck n Hand Truck was all suppose to be returned to the Beaver Falls. They were nice there. Then they ened up charging me another day cause if all the confusion. They charged someone else for that day also. I wouldnt not of been late if I wasnt on the phone for over a hour n if i returned everything at the Beaver falls location it would of been returned on time. Thank You Sincerely Yours Tina Surdick

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