Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was good I have rented several times over the years and have always had good experiences. Thanks
Michael S
Rating:
5.0
Customer did not leave a comment.
TERESA M
Rating:
5.0
Service was great so no complaints!
ANGELYNE D
Rating:
3.0
Customer did not leave a comment.
Jason A
Rating:
2.0
Did not do what they said or agreed to
STEPHEN B
Rating:
5.0
Equipment was very rocky like something is wrong with the tires which caused my glass table to broke due to the truck not being in good shape. Now I have to spend 800.00 on a glass for my table which U-Haul will not refund me for. I will not get another U-Haul truck if I can help it I will go to another trucking company.
OLISHA T
Rating:
5.0
Customer did not leave a comment.
ASLON G
Rating:
5.0
Customer did not leave a comment.
George O
Rating:
5.0
Customer did not leave a comment.
DON C
Rating:
5.0
I've used this U-Haul rental station several times and they've always consistently just been very polite very helpful you don't feel pressured to buy anything you don't need it's a consistently reliable pleasant experience thank you.
THOMAS E
Rating:
4.0
Customer did not leave a comment.
William S
Rating:
5.0
Customer did not leave a comment.
William S
Rating:
5.0
Customer did not leave a comment.
Bradley L
Rating:
5.0
Customer did not leave a comment.
Bradley L
Rating:
5.0
Great customer service.
Stan M
Rating:
5.0
Whites is the best place to pick up and return Uhaul rentals. Friendly clean and always goes out of there way to help
KIMI S
Rating:
5.0
Customer did not leave a comment.
ROY J
Rating:
5.0
Customer did not leave a comment.
GEORGE M
Rating:
5.0
Customer did not leave a comment.
anthony b
Rating:
5.0
I love the service I think on my opinion if y'all had a mileage sale or like a Monday or Tuesday it would be much better for people to make the decisions too want to rent U-Hauls much more. Thank you and keep the good work up
lorenzo j
Rating:
5.0
No problems at all.
jose l
Rating:
5.0
One of the most, pleasant, polite and helpful person I've had the pleasure to work with. They don't come any better than him.
Motte T
Rating:
5.0
Customer did not leave a comment.
joe d
Rating:
2.0
Buy better equipment.
Kevin R
Rating:
5.0
Customer did not leave a comment.
James G
Rating:
5.0
Customer did not leave a comment.
Demetric M
Rating:
5.0
Customer did not leave a comment.
Lori J
Rating:
5.0
Customer did not leave a comment.
Andrea M
Rating:
4.0
Customer did not leave a comment.
Leah E
Rating:
5.0
Customer did not leave a comment.
Kami P
Rating:
5.0
Always friendly and very helpful
Kimi S
Rating:
1.0
DO NOT RECOMMEND AT ALL VERY BAD EXPERIENCE THEY CHARGED ME TWICE 143
Brittany G
Rating:
4.0
Customer did not leave a comment.
Roda N
Rating:
5.0
The man that checked me in was kind, courteous, and super helpful.
ARAN I
Rating:
4.0
Customer did not leave a comment.
Dennis G
Rating:
5.0
Customer did not leave a comment.
Christopher B
Rating:
4.0
Customer did not leave a comment.
Deborah H
Rating:
5.0
Customer did not leave a comment.
david c
Rating:
3.0
Customer did not leave a comment.
Deborah C
Rating:
5.0
Customer did not leave a comment.
Belk C
Rating:
5.0
Customer did not leave a comment.
Laurie W
Rating:
3.0
Truck available for day scheduled
James D
Rating:
5.0
Customer did not leave a comment.
Theresa G
Rating:
4.0
Nothing
JIMMIE G
Rating:
3.0
Dropped 2 uhauls here before with no problems. The last one, I dropped it off and handed the keys to the young man that worked there on Saturday, April 22. I had until Sunday, April 23 to turn in the vehicle. They processed it on Monday, 24 April and charged me an extra day plus coverage and 1 gallon of gas. $65.88 in total. I called that Monday morning and talked to the man there. He said he would fix it. Today, the $65.88 showed up on my back account as a withdrawal. I took pictures of gas gauge before and after. it was the same. Can you fix this???
Armando A
Rating:
5.0
Very nice owner, took care of our needs, convenient location and timely service.
Motte T
Rating:
5.0
Customer did not leave a comment.
Armando A
Rating:
3.0
The truck was dirty. The young man attempted to bleach it and mop really quick but the dirt got on my mattress and is now dirty. But I should of covered it so I don’t hold them at fault. Just being honest.
Leslie W
Rating:
5.0
This location Whites Tire Express is the best Uhaul experience I have ever had. Once lI used them last year lI knew I didn’t want to use anyone else. Helps you every step of the way.
Henry Q
Rating:
5.0
Customer did not leave a comment.
kralick c
Rating:
5.0
Good customer services
Sherman E
Rating:
5.0
Customer did not leave a comment.
Brian M
Rating:
4.0
Customer did not leave a comment.
ROBERT W
Rating:
5.0
Nothing to improve. Very satisfied with the service.
ANNETTE B
Rating:
5.0
Quick and easy. Polite staff
DANIEL C
Rating:
5.0
Customer did not leave a comment.
Genisha W
Rating:
5.0
This Uhaul pick up was excellent. Could not be happier with my experience. Wish all uhaul experiences was this smooth.
Kimi S
Rating:
5.0
Customer did not leave a comment.
Nina M
Rating:
4.0
Hire an additional employee so the registers can be manned continuously. Since the employee has to go out to show customers the correct vehicle and make sure all ordered supplies are in it, there is quite a lag in the time it takes for one customer to the next.
Mary G
Rating:
5.0
Customer did not leave a comment.
Howard A
Rating:
5.0
Customer did not leave a comment.
Alice W
Rating:
5.0
Customer did not leave a comment.
Shamond C
Rating:
3.0
Customer did not leave a comment.
Sakerah G
Rating:
4.0
Courteous and helpful. Would recommend.
randy l
Rating:
5.0
Customer did not leave a comment.
Sandra B
Rating:
5.0
Keep on doing what you're doing. No complaints.
randy l
Rating:
5.0
Customer did not leave a comment.
CHARLES M
Rating:
5.0
Customer did not leave a comment.
JERRY T
Rating:
5.0
Customer did not leave a comment.
JERRY T
Rating:
3.0
Customer did not leave a comment.
Isaiah F
Rating:
5.0
Very nice people; pleasant to deal with.
David M
Rating:
5.0
Customer did not leave a comment.
Keith G
Rating:
3.0
Customer did not leave a comment.
Dwight C
Rating:
1.0
Customer did not leave a comment.
Letha S
Rating:
4.0
Customer did not leave a comment.
Brian Y
Rating:
5.0
Nate was great. He got us checked in and on our way very quickly, and such a nice person.
Richard P
Rating:
5.0
Representative was super nice and helpful.
Thomas M
Rating:
5.0
Easy to get into and out of, great location
Charles M
Rating:
5.0
Customer did not leave a comment.
Carl W
Rating:
3.0
Customer did not leave a comment.
Jessica M
Rating:
5.0
Needs no improvement everything went fast and smoothly.
MICHAEL M
Rating:
3.0
The trailer should have been cleaned. It had not been swept out and the outside was dirty.
PHILLIP E
Rating:
4.0
Customer service was great!
DIANE S
Rating:
5.0
Customer did not leave a comment.
DAVID M
Rating:
5.0
Customer did not leave a comment.
Anna G
Rating:
3.0
Customer did not leave a comment.
Clarence J
Rating:
4.0
The location was closed, however, I love the convenience of it being in my home city.
CAROLYN T
Rating:
5.0
Customer did not leave a comment.
ALICE M
Rating:
4.0
Customer did not leave a comment.
GERALINE D
Rating:
1.0
Customer did not leave a comment.
Curtis W
Rating:
5.0
Customer did not leave a comment.
CARL L
Rating:
5.0
Very friendly and helpful people
SCOTT S
Rating:
5.0
Extremely helpful & friendly also!!!
Dru P
Rating:
5.0
Customer did not leave a comment.
LETHA S
Rating:
5.0
Customer did not leave a comment.
ARAN I
Rating:
5.0
Customer did not leave a comment.
VICTORIA-LYNN B
Rating:
3.0
If you have posted hours of operation, go by them. You were posted as open when I arrived for pick up you were not open and I had to convert to 24/7 truck share which meant I paid for the use of a hand truck and did not get it
