Customer Reviews for Whitneys Garage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Whitneys Garage LLC

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Steven B.
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This location owner wanted to charge me an additional $20 to have her monkey help me load and secure my vehicle on the trailer. When I asked the guy who hooked up the trailer if he would help he said yes and went into the office and never came back out. Very poor customer service.

Don C.
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nothing

Charles O.
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lady behind counter said I could drop off vehicle there. Get there to drop off vehicle I ask her how much it was going to be she said i would get an email with the information. She did not inform me at all about an 850.00 wrong location fee or I would have left with the uhaul to the other location. I asked her if I could drop it off there and she asked what says and after I said 20ft she said yes they can take it.

GARY L.
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Don't charge me for insurance when Itold you I didn't want it. That was an extra $42 and when I told you about it you said oh you can take it off when you dump off the truck, which I couldn't do. Also don't give me 50 blankets when I only requested 24 and I have to deal with them. You had no supplies on hand that I needed to protect my furniture and so I had to deal without. The final thing I would mention is that you never notified me where to pick up the truck like you promised and if I hadn't called the day of my move I would have went to the wrong place as this one was 25 miles away. Overall zI am extremely disapointed with your service and felt like you didn't care about me at all.

KIMBERLEY H.
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Cassie was awesome & I greatly appreciated her making me feel welcome to Tonasket!

BRIAN S.
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Customer did not leave a comment.

Sue R.
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Customer did not leave a comment.

TODD CHRISTOPHER H.
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The business was not open on the weekend as advertised. I xaught an employee there on the weekend. I got my truck, but was treated as if I were an inconvenience. I apologized numerous times even though I shouldnt have. I will not recommend this business and ensure anyone I know go somewhere else.

EDWARD F.
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Frayed strap on the front of trailer for wheel hold. Added chain to car frame to augment it.

Kenneth H.
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Was closed at 4:30 PM on Monday.

Marc D.
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Great to deal with. Good business to deal with. Will be renting a truck from them hopefully soon for one more very short move.

Robert J.
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Customer did not leave a comment.

Rita F.
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Call to see if system at u haul is working. I waited 1 1/2 hours in morning to get U haul after making online reservation night before. Company's fault NOT the employees.

jacqueline C.
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An employee back the tow himself as it is a little tricky to reverse a tow...for me. I felt happy and relieved that they were able to assist.

Tomas M.
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great resource to have in the community.

theresa C.
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I'll be using uhaul again hopefully by Friday ??????

Kenneth O.
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Customer did not leave a comment.

Corrine O.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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