Customer Reviews for Whitt Auto & Radiator Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Whitt Auto & Radiator Repair

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RICHARD D. on

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kerri G. on

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Camille G. on

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Vicki W. on

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Willis W. on

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joseph R. on

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Judy A. on

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This was the best customer service I ever had with uhaul. Everything was very smooth running and was very fast at checking in and at the return time also.

acdsta O. on

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Keylee S. on

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James L. on

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Courtney W. on

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Cameron F. on

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The staff was great, the uhaul didn’t have the dolly nor the furniture pads that I paid extra for, but other than that it was great.

Billy S. on

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Everything was great.

lindsey R. on

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Great location!!

David M. on

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MATHEW D. on

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Nothing. Location easy to find, truck easy to reserve. Customer service terrific. Uhaul on point with everything. Will recommend this establishment to anyone I speak with regarding renting from uhaul and the actual business. So proud to have done business with uhaul and Whitt auto and radiator repair. Thank you Uhaul and Whitt auto and radiator repair! Well done!!!!

John C. on

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Latoya W. on

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Very nice and professional. We were treated very rudely at the location on international speedway, but when we got to Whitt auto and radiator repair he really put us at ease and helped us through the process. It was above and beyond a great experience.

James P. on

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craig T. on

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Camise P. on

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Zaven M. on

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Jerimey P. on

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Linda G. on

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Very professional and nice man-will definitely rent from here in the future if I need a trailer.

george H. on

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Nice owner

James W. on

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Chastity W. on

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Very unsatisfied w the pick up and drop off location.. Very rude and unreliable and unprofessional

Marcus B. on

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Kevin K. on

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Courtney W. on

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david R. on

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Alexander M. on

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Great all aspects

Karen R. on

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tim S. on

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john M. on

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David B. on

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Sherry said she would give me a extra day free due to the man in Dalhlonga Ga forgot to give me my drivers license back. Had to wait till the next day to leave. She said no problem but they charge me for it, I didn’t look at the Bill until I got home. Call her that day stays on the phone for over 15 mins and today for over 15 mins.

christina G. on

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Excellent customer service. Very friendly and professional. Would highly recommend.

Brian B. on

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Whitt was not my first choice. However, after getting numerous emails concerning express check-in for my rental, a half hour before the appointed pick-up time - Honest One in Ormond Beach calls to tell me that they don't have the truck a had reserved three weeks prior! When that is all UHaul does, how is it the company can not figure out its logistics and totally piss off a never again ex-customer...……….

Eric L. on

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Uhaul website crashed more than once while attendant attempted to process the rental transaction.

Thomas K. on

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dana J. on

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John P. on

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Isaiah F. on

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This is the best UHaul service in Ormond Beach. Good hard working honest people.

dkip W. on

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Was lied to said I wouldn't be charged for Sunday, which couldn't unload the truck due to rain, and expected to be charged for Monday even though we still had to unload in the rain. I was charge for 4 days when it should have been 3 days, and they dont clarify the insurance you have to pay for the truck. They are not honest about prices. Nothing but scam artists!!!

Jim S. on

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The folks at this location were very friendly & helpful.

Paul V. on

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Glen R. on

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karen W. on

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Owner was late screamed at me screamed and screamed and cursed at some other person I’m assuming was a “worker?” He proceeded to complain about all his current stress as to the reason he was late. I told him I understand but I was told by uhaul by text message to arrive at 815 at his location not the one I ordered it from. The guy was so rude and ridiculous I will definitely spread the word never to go there. He clearly does not care about customer service and said he would straighten uhaul out. Steer clear of this place. It was scary for me I was not sure what to do while he was exploding so I froze. Not a nice experience.

Jeffrey S. on

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Buddy at Witt's auto and radiator was awesome. Anyone can do an arms length transaction when everything goes perfect. Buddy went out of his way to trade out a box trailer for a car trailer because of some sudden changes in my plans. I could not be happier with the service.

Bill P. on

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Very friendly and helpful!!!

Martha A. on

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drew S. on

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edwin C. on

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Cleaner appearance. Owner kind and gracious

Narda F. on

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Nothing--Buddy rocks!

Pamela L. on

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barbara W. on

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michael B. on

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Despite having called the day before to confirm they had the reserved appliance dolly upon arriving the next day they didn't have one. To expedite my trip I had to pick up one at another dealer. Also, they didn't have the size hitch-ball I needed nor any other supplies which required a trip to an auto parts store. Also, the dealer in the town that I was to pick up the trailer (Rockledge, FL) called the day before to tell me she couldn't locate the requested size trailer within 50 miles. Thankfully, I was in Daytona Beach and she was able to locate one in that area but I had to go to another cite to acquire said trailer. Overall, it was a very disappointing and frustrating experience.

Melissa M. on

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Tracy C. on

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Richard C. on

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Maybe friendlier? That's a start.

roberta K. on

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I was not made aware that my drivers license was not sufficient identification as it was from a different state. This should have been made clear to me as u haul had my address and the address of our destination.

STEVEN R. on

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Holly G. on

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The drop off was convenient, but not very easy to accomplish.

horace M. on

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I waited 50 min for the person to show up

melanie M. on

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Gary R. on

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Cory J. on

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Well first of The experience I had at 345 8th St. was a mess The guy was very rude cancel my order I had to drive back to Daytona location on international Speedway to be turned around to go back to 15th St. where the guys Took very very good care of me I would deathly go back to that location

Billy B. on

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Fix the A/C on truck cuz it didn't work and this location closed at noon so I just dealt with it. Plus I reserved a utility dolly and had to drive to another location because they didn't have one at the location I picked truck up at.

Joe L. on

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David L. on

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gerald M. on

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Jessica O. on

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LEANNA M. on

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Very polite and informative. This is the second time I have rented from this location and I will again in the future.

Eric B. on

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jeffery H. on

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n/a

TIM H. on

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WILLIAM J. on

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Very helpful personal

Derek H. on

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peter V. on

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peter V. on

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Christopher E. on

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You ripped me off for 70 bucks and I called and was told someone would call and they didn't I want my money!!!!!

Tonyia G. on

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Did not have the furniture dollies I ordered. Forgot to load my utility dollie and pads. Had to make a second trip. Returned the truck in 27 hours and they charged a full two days. No discount for returning everything 21 hours earlier.

Laura S. on

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Helpful an courteous.

Connie B. on

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Michelle T. on

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richard G. on

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Convenient location for me.

Reginald K. on

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Chris D. on

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Attendant was very rude, unprofessional, discourteous and appeared to be drunk. I would not recommend anybody using this facility, in fact, I would go out of my way to advise they avoid it. I asked that they check the trailer over and his remark was "it doesn't look like it has any dents to me." The attendant at this location ignored me while he went about his other duties, used profanity in front of me about where he was going to put the trailer "where the F am I going to put this trailer." Horribly unprofessional and a bad representation of U-haul. I would recommend sending somebody in unannounced and unknown, and see what kind of response you get from this location and its personnel.

Russell S. on

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savannah D. on

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Anthony J. on

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The location was crowded and difficult to maneuver a truck on/out of. The middle aged guy was OK, but the old Irish-looking guy with a pug nose was a downright prick. He told me the bathroom was across the street and yelled at me when I backed the truck up and parked it partially on a side street. Well clean up your damn lot so customers don't need to back up douche. He should be sternly addressed about his utter lack of professionalism. If it were me, I'd fire him on the spot. If I wasn't so exhausted, I would've broke his face. I won't rent there ever again.

marisa G. on

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David B. on

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Bernadette C. on

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Great guys very helpful with instructions on hook up, to loading trailer...excellent

PAUL G. on

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Laurel H. on

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The truck was clean and maintained but should not be on the road! The transmission is about to go - very disappointed that u-haul would even allow their name on a vehicle in this bad of shape - old & warn out! I didn't realize u- haul was doing that poorly financially that they would keep using equipment that should have been taken out of service years ago! Will think twice before i rent from u- haul again!

PATRICIA O. on

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Make sure all lights work properly.

PATRICIA A. on

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BRIAN S. on

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EVAN L H. on

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The people were helpful and courteous. The only negative is the state of the building and grounds.