Right off the highway quick service in and out.
Peter D
Customer Reviews for Wholesale Channel Letters
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very professional
Vincent FHave reserved truck available at selected pick up location, and if truck isn’t available at that location we should be reimbursed.
Azzan AI called this location to make drop-off arrangements for the car carrier. I spoke with Demaggio. He was helpful and courteous. When I arrived at the location, he had the paperwork ready. He also had the time and patience to assist me with parking and disconnecting the trailer. Another fine asset to the U-haul organization.
MARK AMobile pick up was efficient and easy. When i returned the van during business hours the gentleman working was professional and helpful.
Mary mOne if your customer service people on your national phone lines aid uhaul was getting rid of the trucks and vans that in my opinion would be a huge buissness mistake this equipment is always rented out you ,need more of them not less
Mark HVery nice customer service
Sandra FEverything went very well
Wayne CGreat service, excellent location and friendly staff. Would recommend.
PEARL KVery happy and professional He also helpful. Will definitely use Them again. Five stars reviews
DIANA BHave rented Budget in the past. Will only go with UHaul from now on. The location in Palm City, the people there were great!
DON NOnly comment would be: Gas gauge showed 3/8 while paperwork showed 5/8
James MMy agreement I made on line was pointless ,as they just made their own. I felt that was scammy. My agreement was a few hundred over my expectation's on top of the overage that should have never occurred. The online price had budget and Penske beat by a lot, but in the end I paid more than either of them. The allowed miles were short of what I needed, probably due tot he location of the pick up changed. It was 40 miles out my way, which added about 80 miles to my trip which was charged to me on the return side. The truck was barely able to make the trip. The truck should not be on the road. Only the front brakes work. The transmission was constantly hunting. I was so slow I was a hazzard. The trailer rachet mechanism is bent and would not secure the car so i had to buy ratchet straps. The right feder was broke at the welds as noted on my return. Over ll the was the most unsafe truck rental in my life. I should have been offed some sort of discount of at least $300 cuz thats what it was over the initial agreement. But thats pretty much unlikely....
BENTON LDiMaggio went above and beyond to help me finalize my trailer rental! Thank you again DiMaggio and Stacie in Palm City, Florida 😀
KIMBERLY BThe friendliest team and the most helpful.
Leslie LBest Haul experience I have ever had. Particularly liked the fact the the location reached out in advance of rental to determine if I needed and assistance. Great Service.
Andrew GVery friendly and efficient
ALISHA VNose marks from an animal on the windows; liquid on the floor between the seats; mildew smell set in after being in the unit for a time; driver's door was hard to fully close. The site reps were very nice to deal with.
ALEX DAwesome service
MIKE JDrop off location staff was efficient and helpful. Made the drop off experience prompt and pleasant.
rick sWhole sale Channel Letters always makes it easy to rent a U-Haul truck.
Chad HWhile Sale Channel letter did a great job - no issues and convenient
Chad HStacie went above and beyond to make this transaction customer focused. When the initial arrangements fell thru due to lack of communication by another U Haul outlet, she made apropriate phone calls on my behalf and saved the day! I will use this location exclusively going forward.
Dennis GNothing at this location. No improvement needed. Excelent service!
David DDrop off location was easy to find & associates were super friendly. Easy drop off process too.
Cris BCould not fill tire low on air at initial pickup. Adjusted by providing larger vehicle at same price. Truck needs deodorizing. Staff very good to work with and did what they could to accommodate and handle situation.
Lawrence KNothing - the staff at this location particularly D'Mato were the best I have every experienced.
VINCENT GThe location of this facility was close to where we needed the truck. Thanks.
Robert BN/A
Vernon TThe gentleman that checked me in was very friendly, professional, and efficient. When I got to my place and realized the truck I had wasn't going to work (no ramp), the folks at this location worked very quickly to get me into a truck that would suit my needs. Absolute stellar service! :)
Jessica KQuick and courteous checkin process. Trailer was ready to go and we were on our way in no time.
Duncan SWholesale Channel Letters is AMAZING!!! The team went above and beyond to help us out to secure the trucks needed for our moving equipment needs.
Janel WDiMaggio and Stacy were very helpful. They made the moving experience a bit more pleasant than it normally is. They went out of their way to make sure I was completely taken care of. Thank you.. DK
daniel kDiMaggio was great — very personable and professional 👍👍👍👍👍
Bob WKeep doing the same routine..
Mark YGreat location, trucks and owners A+ experience
JOHN KThe drop off could not have been easier and I will be sure to return and use this location.
Gavin SWas not the location I had originally selected as the drop off, so Don't know why this was changed.
Richard SI made reservation online approx two weeks prior to needing rental. the Uhaul system said I would get call verifying equipment reservation, never got such call. called local location to verify my reservation, was told trailer not available, but they would have by the time I needed it. called two days before needing equipment and was told it was not available, a larger trailer was offered, I accepted, but after reconsidering, decided to accept a trailer available at the Palm Beach location. picked up the trailer at Palm Beach, as I approached home, it came off the hitch, very scary. Lastly, having rented a few times, the UHaul system still shows incorrect information for my vehicle, not big issue, but computers are very good at storing data. overall, not a great experience
roger KEveryone was a pleasure to work with.
Robert KWe had a wonderful experience at this location and the staff was very friendly and extremely helpful on instructions on how to return the truck after hours
Andrew PGreat customer service..
MAURICE GI was disappointed that my location of equipment was change to 45 minutes away.
Christopher CGreat experience
JOHN KFast, friendly & courteous!
Michele MNice and easy⭐️⭐️⭐️⭐️⭐️
Deric HSeamless renting of Uhaul cargo van. Friendly staff. Clean, new vehicle. Would definitely use them again in the future.
MICHELLE FI can not think of any improvement needed at this location. I used a Stuart U-hail about 2.5 years ago and the service was terrible. My boyfriend did not want to utilize U-haul again for this move due to that bad experience. I can not say enough positive things about the stellar customer service provided by this Palm City location. They were super response to texts and very helpful during our stressful move. The ease of rental and service provided when I didn’t realize I had ordered 2 furniture dollys instead of a “utility dolly” was greatly appreciated. He got us set up with the right equipment in an efficient, professional and friendly manner. This retail location deserves TEN stars!!
Robert Bstaff was very helpful and friendly
Emrick S