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Daniel M.
Customer Reviews for Wholesale Homes
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service at this location in Searcy is Excellent!
charles S.No one was there at my rental time. He did offer help, but didn't leave the office. When I loaded my car onto the car dolly, the swivel plate for the car's tires was frozen in place at a sideways angle, due to never being greased at the pivot point. The taillights also did not work. I messaged roadside assistance, & she was too ignorant to see what was wrong from the pictures - she wanted to see the DOLLY'S tires. She FINALLY showed the pics to the mechanic who recognized the problem. Instead of sending help, I had to go swap the dolly at a different location. 22 hours later, I received a text that roadside assistance was 160 minutes away. It was a terrible experience in a terrible storm. I was partially compensated for my trouble, & was satisfied with the amount - however, a manager was SUPPOSED to *call* me, but didn't.
Jeff E.PEOPLE WAS FRIENDLY. CLEAN DROP OFF.
CLIFTON C.Very friendly and went above and beyond to help and before leaving also asked if needed a dolly that they let us use.
Ashley C.Quick service enjoyed talking to your employee thanks he did a great job
DAVID C.I ordered and paid for an appliance dolly but when I picked up the truck after hours the dolly was not there. I had to call uhaul to request a refund.
JOSEPH V.Friendly customer service. Cute girl
JIM G.Had no issues, very well taken care of,would recommend to everyone. Very satisfied, thank you and God Bless!!!
Larry H.The equipment was fine and worked perfectly. But when I first requested the equipment I was told it was a $75 dollar deposit and my actual total was around $45-$48 and that when I returned the equipment I was to receive $25 back and I haven't. I have emailed and they said they know nothing of what I'm talking about. Please be careful renting Uhaul in searcy
KYLA W.Everything was just what I needed. Very helpful and understanding staff.
TAMMY H.It is a little expensive but it helped me a lot of stuff moved, the rental place was great but u haul is a little pricey.
george L.Not a thing every thing was great
Phillip T.