We were sent to this location after being previously arranged at a location in Colorado Springs. Our trailer was cancelled and I was sent 30 miles south (we were traveling north) to pickup another one. The manager was an hour late opening and we lost 3 hours of travel that day. The trailer did tow well and the rest of the trip was uneventful. The manager of the location was very apologetic and tried his hardest to get us on our way.DAVID C.
Customer Reviews for Wigwam Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Better signage. Give the woman something to hang on the fence around her establishment. No matter how hard she tries, being stuck in this location is not conducive to repeat customers.Trixie B.
Customer did not leave a comment.Mark S.
The staff was very friendly but the location was some what hard to find. It was a mostly empty lot with a small U-haul sign, which lead us to wonder if we were in the right place. Maybe a larger sign would help others. Other than that, the exchange was pleasant.SHAWN P L.
Customer did not leave a comment.Veronica S.
Absolutely disgusted in the location and overall quality of experience. No employee was there, location is in a lot of dirt, with a shipping container for an â€˜office'. Not even an employee could drive out to see me. Someone from another company who owned the lot came out to help. This is horrific. Terrible experience. No one picked up the phone on the reservation confirmation. Horrible horrible horrible. The one redeeming factor was the fact that your regional manager was able to answer the phone and get others on the line.Samuel K.
Customer did not leave a comment.Kurt B.