Kenneth J.
Customer did not leave a comment.
Customer Reviews for Willard Tv
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Willard Tv
Jennifer B.
Explained and showed employe issue and he fixed it but said it should have been fixed before we picked up
Michael W.
Thank you to our field manager Scott Nelson, for doing an excellant job
Kip C.
Well pleased with the service. I went to one location that did not have what I needed, they got online, found what I needed at another location and reserved it for me
Charles H.
I think I found the location for the Halloween movie “ The Repairman'
Ron V.
Fast and friendly! A+
snezana W.
All good! I've rented here before and always had good service. Thanks
GARY J.
Easy to check out.
John T.
The app needs a little work I never found out how to return my vehicles on the app. I just dropped off the keys the old-fashioned way.
MARK C.
Terrible lighting and had to park the trailer in the woods on a dirt road with no lights. VERY UNSAFE!
James T.
Very knowledgeable & accommodating ....
Mary B.
Mr Willard is always personable, reliable and helpful when I rent from this location. It's easy in and out and he is accommodating if I need to extend a rental.
Charles N.
All good, thanks!
William M.
All good .
William M.
Quick / fast and plenty of inventory.
John P.
The mobile app needs improvement. The morning of the rental, it took me ten times longer to complete the rental than if I went into the counter. It was very cumbersome, and many of the items should have been done during the reservation process!
Terri B.
The lot was clean and space available to park the truck. The online checkout process was smooth and clear/concise. I appreciate that the option is available.
Debbie R.
Thank you much. We over extend the time frame and all went well. Very easy to deal with. A+ in our opinion.
William E.
This is my go to location when I use U-HAUL. Quick and organized, they always do a great job. Thank you.
Ronald B.
Fabulous experience, good value
Bart W.
Nothing. It was great. The process was quick, concise, and very effective. Would use again.
Chase M.
I didn't pick it up, but Aaron at the Shreveport location was very friendly and helpful.
BRIAN A.
Check for spider webs in the passenger side. It was harmless and easy to clear out, but there was a series of webs that went from the ceiling to the floor.
Mark M.
I filled out all the paper work in advance, but still had to wait 10 minutes or so Wouldn't be a big deal if it wasn't for the pandemic Room was small and busy no masks The service was helpful
Charles W.
Great service
Ronald B.
Great experience at Willard.
Linda T.
Excellent service
BROOKS R.
Easy and friendly.
Charles T.
great customer service
Clinton M.
Willard is great. But U-Haul needs to fully automate the check-in process so that I do not have to go into the location to provide payment, even though I had already provided the credit card info upon virtual check-in.
ALTHEA G.
Great place. Thanks
William E.
Have used Willard's in the past. Great service.
ray B.
Great service, I was in and out in a very few minutes. U-Haul will be my go to company for all my needs. Thank you all!
PHILIP J.
This person caused me a big headache. He was not going to make any effort to be helpful. He acted as if he could care less about checking the trailer in. As a result I had to spend way too much time proving that I turned the trailer in to the location.
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