Customer did not leave a comment.ken M.
Customer Reviews for Williams Country Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was a large commercial display refrigerator in the back and I got charged for extra miles and gas because someone had clearly used the truck before me but it had not been registered by uhual I have called this location multiple times to try and get this resolved.Joseph B.
there was multiple issues with my rental the mileage was incorrect so I was being overcharged gas was incorrect so also been overcharged after sorting out the information I was still overcharged so for future renters check mileage check the gas gauge also check the contract overall friendly staffVictor H.
U-Haul Corporate sent me to this location to pick up a trailer, assumed they were equipped with all U-Haul amenities, not the case. I was told the would have everything I need, not the case. I had to return home 45 miles come back the next day with the things I needed to tow the trailer then drive to Medford which is another 45 minutes to pick up rental blankets the overall experience with you all on this rental was a nightmare . The rate they had originally given me on the trailer was fantastic but ended up costing me an extra $50 in fuel and four hours of my time which I value higher than the dollar amount that the trailer was rented to me for .matt K.
Send us a receipt for the charges.STAN P.
The truck was damaged on the exterior. Some of the damage was not notated and the excuse for that was that the lady couldn't reach the damaged areas to mark it. The interior cargo area smelled of marijuana and was so strong it made my household items also smell of marijuana. The fuel was nearly empty and the lady that helped me was disorganized and smoking when I arrived. Had there been another option, I would have walked away from renting at this location.Renee S.
Thank you.Ann T L.