Customer Reviews for Willies Auto Sales & Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Willies Auto Sales & Service

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Jason B. on

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A little isolated and little strange as the vehicles are on someones lawn. The key box is located away from the vehicles near a garage and house. Would be better if the key box was located near the vehicles and renters did not need to go to the house area.

dwayne B. on

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bradley Y. on

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All trailers should come with a spare tire.

lee T. on

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victor N. on

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I have no suggestions.

THOMAS L. on

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MIKE W. on

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great service

Bobby S. on

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Super helpful and friendly.

stanley W. on

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Service was great

Melissa W. on

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Mary W. on

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Everything was great.

Perry W. on

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Michael S. on

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Jackie B. on

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jackie R. on

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I was charged $43 extra for no reason at all. Never renting with this company again. Surprise costs without any notification? No thank you. I'll take my business elsewhere.

robert W. on

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DANIEL M. on

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Willies auto was a god sent my car broke down on i95 interstate Willies auto was three miles from us and my family was safe my husband towed us home .Mr. Willie was very kind to us this company is a six star location

DAN M. on

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ANTHONY M. on

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TONY B. on

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MARION K. on

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rocky B. on

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ROLAND C. on

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Customer service was excellent! Willie took the time to ensure that any questions were addressed and that we were comfortable with the equipment.

CHERI C. on

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Willie didn't walk us out, show us anything about the truck, didn't have me verify the gas level or mileage (which ended up being a problem).

Corey T. on

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JOSIAH M. on

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Willie would do more than expected to take care of the customer, Thanks

CALEB R. on

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Matthew H. on

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PAUL L. on

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GLENN C. on

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I don't know I'm just not rent there no more they gave me a truck wit a bad tired almost trash and kill my family they was so shuck up after that it took me like 14 hours to get home

REY N. on

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JOSEPH B. on

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Anne F. on

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Employee was very helpful and courteous. A pleasure to deal with.

GEORGE B. on

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Everything was quick and courteous. Very good.

JESSE H. on

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Tony R. on

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WILLIE B. on

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Mathew K. on

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john W. on

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Great service, truck was clean and performed well.

WILLIE B. on

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frank A. on

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The "drop off point" was described as a 24 hour drop off. Arrived around 3:30 at a residence connected to a garage. I dialed the 800 number as instructed and was instructed to park the vehicle and trailer out of traffic. No parking lot. Parked on the grass. I was also instructed to place the ONLY copy of the contract I had in the drop box along with the keys...on a post...outside the secured area. Now I don't have a copy of the contract in case I need to be re-reimbursed. I asked about the mileage past the 49 miles. No answer. So I guess U-Haul will charge me on my card...for an amount I may never know about...I'm PROBABLY NOT going to use U-Haul again.

Michael T. on

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The staff was very friendly and helpful with all questions asked. Also it was done in a timely manner without much waiting at all.

RANDY J. on

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CHARLIE S. on

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JULIA B. on

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Had to drive out of my way to pick up my trailor because Uhaul didn't do their job. But besides that this place was great.

BETH M. on

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Immediately release my $100 deposit.

DIANE L. on

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if it wasnt for Willie and friends I would not have been able to continue my trip

HOLLY C. on

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I will not recommend U-Haul to anyone. We requested a different P/U location than the company above and when the person called from U-Haul to verify, I asked 2 times if this was the requested Location in Benson, NC (TLC Works) and they said yes. My brother drove over 12 hrs to the location that was requested to find out that the trailer was at the location above. Then when I called the 800 number listed on the online reservation paper work, the U-Haul rep. informed me it was not their problem. I'll find another company to rent from even if it costs more up from...in the long run it will be cheaper.