Customer Reviews for Wiltshire Motel

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wiltshire Motel

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Carol S.
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Customer did not leave a comment.

James H.
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Darrell S.
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Qayum K.
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david M.
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The manager was very professional as well as personable, something very rare these days.

garnet E.
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blair S.
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William B.
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I have rented many times over the years and always have a good experience. However Mr Palacio I think was his name was the best ever. What a helpful and truly nice man. Made it such a pleasure.

george W.
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Because of the GREAT service I recieved here I will be a U-Haul customer for life. Your representative went out of his way to assist me and my family in a very difficult situation. His professionalism and personality turned our major emergency into a rewarding and happy event. We were able to get on our way safely and quickly in one of your vehicles and even had personal assistance from your representative. He is a jewel and definately has made me a more-than-happy customer. I just cannot say enough good things about my experience. Thank you.

Bruce H.
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Not really sure because, the office manager “Immer Palcios” at this location was very thorough. All the things I needed and concerns he answered. The total experience from Start to Finish was Exceptional. He even had a phone charger I could use durning my transaction. What great service and location and that will Be my go to stop for U-Haul rentals or hotel business for me and all My family. Thanks so much. Very Happy Customer Bruce & Donna Hummel.

Clifford S.
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Troy P.
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Misty B.
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Brian F.
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Stop renting uhaul The call and caused me out because I returned on the app and dropped the keys in the box Also threatened to bill my card again because he wanted me to come back to bring blankets inside

francisco V.
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Nice person

penny F.
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I would highly recommend this location to others looking to rent a Uhaul vehicle for their moving needs. The gentleman at the Wiltshire is friendly and courteous, and has a smile that lights up the room. We had a very pleasant experience, and will use this location again. Thank you!

craig D.
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dan S.
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Everything was very nice.

jay H.
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Elizabeth B.
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daniel W.
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Nothing. Owner was very polite, courteous and professional.

Sarah F.
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Chris P.
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ronald K.
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Very professional and extremely helpful in securing a truck for us on a busy weekend.

Mark M.
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robert B.
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Nothing very pleased with the experience thank you very much

samson P.
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A manager of this location was awesome, really friendly and kind person

Jim M.
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Poor ownership, poor equipment, bad service, would not recommend anyone to go to this place to get anything picked up. I'm very upset and disgusted.

nancy B.
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No choice in drop off.

lloyd H.
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Scary looking hotel with the doors to the office locked.

jarrett E.
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Customer did not leave a comment.

kames D.
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Thanks for being there.Very professional and very convenient location.

Carl M.
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kenny S.
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Nothing

Cassandra T.
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Adrienne E.
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Mr. Palacio was friendly and quite helpful. We appreciated him assisting us after our original drop off location turned us away.

Diane B.
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donnie B.
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Very professional gentlemen.Thanks U-haul

Pamela C.
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William S.
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They went above and beyond to ensure our U-Haul experience was a great one. I can't say enough good things about how well they treated us.

brenda W.
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Customer did not leave a comment.

Robert B.
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the gentleman who helped me provided excellent customer service and would highly recommend his location.

Kevin W.
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the inside of the truck was dirty and the back of the truck had a lot of sawdust in it. they were very helpful at the location.

Tyson W.
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german R.
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Heather R.
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Very kind, professional, and great customer service.

rose J.
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Immer Palacios went above and beyond to help my husband and I with our needs. We actually initially contacted a different place where their customer service was awful and we walked out, but Mr. Palacios and his kindness and graciousness towards us made up for the bad experience with the other place. I would recommend anyone to deal with this UHAUL place anytime!!! Again, thank you Mr. Palacios.

Becca C.
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tracy K.
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David W.
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robert B.
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It would be better if the man helped unhook the trailer.

Jeffrey L.
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Charged me 17 dollars for tank not being at 7/8 when I stopped and put gas into it and made sure it was where it was supposed to be I called them that evening and he said that it wasn't and that they had to charge me I have used uhaul and this location to pickup and return I hope that 17 dollars was worth it because that won't happen again thanks Jeffrey

Lisa B.
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Dennis C.
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Nothing every thing was good the manger was very helpful would rent again

Jean C.
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He did a really good job explaining things.

lonnie L.
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Very professional and very convenient location.Thanks for being there.

bryan M.
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daisy D.
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Professional and convenient location.Thanks u-haul.Very good experience.

CHRISTOPHER M.
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TIFFANY F.
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pimnt A.
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Very convenient locationt.Thanks.

Diane B.
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BENJAMIN R.
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Very satisfied.Thanks

RICHARD C.
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Very professional.Perfect location.Thanks Uhaul.

Christi V.
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The man wasn't even there when I got there and had to wait until he came back to do anything. He didn't know how to work the computer. I was there for almost a half an hour when really it should only have taken 5 minutes. I did a check in online so I didn't have to be there long and it felt like that was futile. He didn't even come outside to help connect the trailer either. Honestly, it felt like it was his first day and he had no idea what he was doing.

Precious R.
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Customer did not leave a comment.

JOHN H.
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Friendly and convenient location.Thanks

john P.
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Very professional and very convenient location.Thanks.

Russell A.
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Fix the odometer so that the customers arent getting ripped off when they go 40 miles and get charged for 60!!!! Absolutely dispicable!!!

rose G.
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Great location.Very helpful gentleman.Thanks Uhaul.

THERON B.
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Very helpful in our community.Thanks

mary R.
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Customer did not leave a comment.

salina C.
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Great neighborhood dealer.Keep up the good work.

carol E.
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Very thankful to find such a professional people.

SHAWN G.
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Very good location.I'll recommend it to my friends.Thanks

Tom W.
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Very convenient location and friendly personnel.Thanks

Richard J.
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Terrible terrible experience. Personnel would not even come meet us face to face, called the office through a hotel on the phone. Wanted them to review the uhaul with us before we turned it in refused to do so. Never saw a person, and we dropped off the unit within business hours!!! Will never use uhaul again thanks to this drop off location!!!!

matt C.
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No contact with staff. Had to call a house phone. Was just told to leave the key, no inspection. Won't recommend.

Drew O.
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Customer did not leave a comment.

JOSEPH D.
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The guy who runs the uhaul at the Motel was great. Went out of his way for me. Thanks

John P.
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The gentleman who ran the place was very helpful. When I got there, there was no trailer for me because of a computer gliche. But, he did a good job of securing one for me in a timely manner.

dianna V.
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PHILLIP L.
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amanda W.
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Very professional.Thanks I'll rent from you again

WILLIAM L.
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Very convenient and friendly.Thanks

ELIUD R.
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Very convenient location and very professional.Thanks for your help.

larry H.
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Customer did not leave a comment.

Michael B.
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Very friendly and helpful.

GARRETT S.
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Very good location.Thank you

Mark H.
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the agent bent over backwards to accommodate us. Very helpful and knowledgeable. A plus for you that they represent U Haul.

Jim H.
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Customer did not leave a comment.

David B.
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Jeremie J.
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michael T.
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Shellei S.
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amy B.
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CRICKET C.
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Was extremely helpful and got me on my way home fast.

Pauline M.
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dan S.
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Very convenient and friendly location.Thanks.I'll recommended to anyone.

janet R.
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The gentleman that helped us was very polite and helpful over the phone and in person. There was some mud in the back of the truck but he did not have time to clean it between the time it was dropped off and I picked it up ( I was in a hurry ).However that was not an issue for us.

No reviews have been submitted for this location.

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