Customer Reviews for Windmill Self Storage

31 reviews

5090 Old Lorena   Lorena, TX 76655

(254) 857-8500

Office Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(254) 857-8500

5090 Old Lorena
Lorena, TX 76655

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

LISA L  |  Overall Experience 
Rating:
5.0

Bob was always available and ready to help!

rodney e  |  Overall Experience 
Rating:
5.0

We were tenants for many years. Never any problems or issues. Easy access both in and out. Secure location and extremely workable manager. If ever I need a storage unit again I would not hesitate to use them again.

WAYNE A  |  Overall Experience 
Rating:
5.0

We used them for several years and never had a complaint! Highly recommend!

nicole e  |  Overall Experience 
Rating:
4.0

Bob was a very friendly and courteous person to deal with.

hundley h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

krystall k  |  Overall Experience 
Rating:
5.0

Bob always makes sure everything goes smoothly with me when I need a storage space

PATRICK B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg S  |  Overall Experience 
Rating:
5.0

Rates are on the high side. Lot had too many potholes. Mow grass more often use blower to keep entrance to individual storage better

STANLEY B  |  Overall Experience 
Rating:
5.0

Very good on every thing

william b  |  Overall Experience 
Rating:
5.0

Very nice and helpful staff. Plenty of room to get your items in and out of storage. Wonderful RV storage spaces with cover. I will check here 1st when I need to park my RV again.

billie g  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFF Z  |  Overall Experience 
Rating:
5.0

Thanks

dennis l  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

debra s  |  Overall Experience 
Rating:
5.0

Great facility and Bob is an awesome manager. Thanks for the storage experience. Will definitely use you next time I need storage.

john h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Troy S  |  Overall Experience 
Rating:
5.0

EVERYTHING WAS TO MY LIKING. THANKS SO MUCH

kathy m  |  Overall Experience 
Rating:
5.0

The staff is very friendly, and the units were always clean and cool.

JULIE T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIM J  |  Overall Experience 
Rating:
5.0

very pleased will use again

dennis l  |  Overall Experience 
Rating:
5.0

Convenient location and plenty of storage options.

shannon h  |  Overall Experience 
Rating:
5.0

Well for starters we moved all of our stuff out October 21st 2020 not December 9th 2020 but we rented it from April 2020 to October 2020 we paid our rent on it every month like clockwork but yet we still got emails saying that we have not paid then when we gave them a notice in October 10-day notice matter fact well we still got email saying we didn't pay October November and now they're saying we owe $240 on a unit we no longer have I have receipts canceled checks and a copy of the letter that we gave him in October I would not recommend this place to anyone because of all the headaches and the hassle. In the email that they sent us after I sent them one back saying I don't owe that money and I do not want it to go on my credit report she said that I was no longer in the system well I came back and said will parently we are well she said she has to call software company to get my name removed so if y'all could please remove my name from that list because I hate getting emails at 1:00 in the morning every month.😡😡😡

Marilyn M  |  Overall Experience 
Rating:
5.0

Would definitely return, should I need their business again!

DEBORAH S  |  Overall Experience 
Rating:
5.0

Wonderful facility and staff! I would definitely recommend and use in the future.

CLEOPATRA S  |  Overall Experience 
Rating:
5.0

Friendly staff and great prices!

DANON C  |  Overall Experience 
Rating:
4.0

Very good experience.

kevin g  |  Overall Experience 
Rating:
1.0

I arrived at the facility with a truckload.No one was there during regular hours.Neither of the numbers posted answered.Worst, there were many ungroomed/matted dogs on the site out in the cold.

Privacy R  |  First Impressions 
Rating:
1.0

The said they were open 8 to 5 on Saturday but no one answered office door during those hours.I canceled reservation there and found one that was open when they said they were. Very disappointed.

Privacy R  |  First Impressions 
Rating:
2.0

They took a while to call back and don`t have an online system

Privacy R  |  First Impressions 
Rating:
1.0

Brady went out of town when I called him and said I could get a unit online. No one was at the facility on my move in day and I could not get anyone to show up to move in.

Privacy R  |  First Impressions 
Rating:
3.0

easy to deal with

Privacy R  |  First Impressions 
No reviews have been submitted for this location.
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