No improvement. Service was good. Equipment was well maintained.
JACK L
Customer Reviews for Windy Flat Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you to the wonderful staff at this U-Haul place. I appreciate the kindness and services. I'll use them again.
BRIDGET RThanks a lot they was great assistance very Helpful.
ALPHONZO Jgreat service
SANDRA VThe team, Milena and Mike are great.
MICHAEL Egreat customer service: clear communication, very informative, attentive, personable and made sure was receiving the service for what was needed. thank you
BODO RFriendly service. This is the third time I've used them.
PATRICK CAlways super helpful here.
ERIK SThe guy who runs his place is always super friendly and I would always choose this location over any other.
DONNA Hbest place to rent a haul. Good trucks, nice people, always a good experience.
MICHAEL HABSOLUTELY A WONDERFUL EXPERIENCE, ALWAYS!!! The Staff and Employees are always so very cordial. It’s a real family business. They make moving Fun for you. I’ve never had a bad experience with WINDY FLATS! For transportation, You should always use this company. It’s a hidden Treasure. THE BEST IN THE BAY!! Shout out to All of you Guys & Gals over there! Go Windy Flats - Uhall! Spread the LOVE! Chattie K
KELLIE HNothing
SAMPSON BMike at Windy Flat was awesome! He got me in and out the door in no time. He explained the rental process and asked if we have everything we need for the move. Thank you Mike for the wonderful experience.
MICHAEL ZA beautiful experience I felt like family helping family thank you so much. Evaluate customer
CORA BI was very impressed. Customer service was above and beyond. Family feeling
EDA KEverything was perfect
JENNIFER FNo improvement needed
TOMMYE RThe BEST, MUCH LOVE too all at Windy Flats
HILTON T | Overall ExperienceClean and professional rental location, staff was kind and extremely helpful.
RAMON MWhat a pleasant experience! Efficient friendly staff. Easy in easy out.
FREDRICK FNo complaints. Smooth process, and clear communication from the employees.
LYN TBest customer service in town.
DANA VSmooth transaction, Friendly & professional. Always coming here.
DAWA SThe office is super friendly and helpful !
SOMKHOUANE NThanks for the free pen and the excellent customer service. I will be back.
JAYNELLE BCustomer service was polite and helpful. We appreciated that they honored our reservation with the size of vehicle reqested.
JOANNE BFound the employees very professional and caring. Great location! I would definitely use again.
ALLEN TMy issue is not with this fabulous location in El SOBRANTE — they’re awesome. My issue is with the centralized service: Uhaul changed my pickup location four times without discussion and my drop off location once. Note: your customers can’t just get public transportation or ask for a ride 80-90 minutes from their original location (especially in the country!), so though I understand you need to balance your vehicle distribution, it’s obnoxious to make these changes without even discussing it with your customer.
JONATHAN WGreat customer service !
LAURA RThe staff was excellent, very friendly and helpful. My questions were answered with a smile. I will be using them again.
SHEILA JThe people were sooo nice ! Helped me with everything I needed and made it so simple ! I wouldn’t go anywhere else to get a U-Haul this is by far the best location !
KYLE NIt was easy to rent and the people were helpful !
SHAI YFriendly, patient and helpful service!!!
DALE WNothing comes to mind. They team there were fast, friendly, and their equipment was well maintained.
KENNETH BNone everyone was nice good customer service
ALEXANDER WNothing
Obdulio MNice friendly staff.
ALFONSO CTY
MAURICE HCan't think of anything, it was fast and reliable.
joseph mSmooth transaction. Friendly environment. I love this place
DAWA SGreat place to rent. Clean and friendly environment. Mike is great!! Our new go to spot to rent a van or truck
CHRISTOPHER PSolid
ERIK SThere was no ramp
MELISSA SMy last experience with UHall was good, but this one was exceptional!
CHRISTOPHER PGreat service as always.
JOSELITO SGreat Service from very professional people
JACKQUA CWindy Flats is the only place to rent your uhaul. Best customer service. Easy in and out.
LUIS LThe guy was nice enough but told me he thought my rental DID HAVE cruise control, but it did NOT. That was a long drive w/o cruise control.
DANIEL ZReally nice ppl. Will use their service again and again.
LEOVIGILDO VWonderful people working there
Chuck R | Overall ExperienceI have had a long and enjoyable relationship with this family run and owned business for almost 15 years. Windy Flat is in one of the best locations for storing any vehicle with the best temperate climate one could hope for, (never too hot and never too cold) and very secure. It is a tribute to Windy Flat that my 21' foot travel trailer lasted as long as it did. Hats off to Velma and Mike!
BRIAN L | Overall ExperiencePlease give the woman who works the front desk at Windy Flats a raise, she is lovely.
Randee PExcellent Service!!! Thank you for making us feel like Family!!! You guys are the Greatest and I’m thankful we still have a good company to depend on KUDOS WENDY FLATS UHALL!!! Gods Best Blessings!!! Kellie H. 🌻🙌🏾👏🏾😇🌞☮️❤️💯
KELLIE HNothing I was well pleased with my experience
LOUIS CAmy Rose was so helpful! I was so overwhelmed with moving and she made everything so easy.
MIRIAM REvery thing was great except there was no ramp for the hand trucks in the back .
OLIVIA DAbsolutely nothing!!! Marlena was totally awesome!!! She educated us on the truck rental process and went above and beyond anything we could've ever expected.
JAMES DBest U-Haul Location I’ve worked with - Hands Down - This is the Go-To A+ Location. Excellent above and beyond service, no hassles, easy parking, ….. A+ Rating
SAMUEL CGreat customer service and very friendly
KURT BThe staff was very helpful!
Bastiaan VNothing there needs improvement. It was, all around a very good experience.
ALMA CVery NICE & professional peoples
HAFEDH H | Overall ExperienceYour service over the past 25 or more years has been the best. Thank you so much.
THOMAS T | Overall ExperienceAmazing service, good family owned business with Fair pricing. Highly recommend.
Santiago V | Overall ExperienceMichael and co. were super friendly and willing to help.
Paul N | Overall ExperienceI highly recommend Windy Flat for secure storage. The staff is always courteous, helpful and available.
FRANK K | Overall ExperienceVery nice family operated business
Todd V | Overall Experience