It is convenient to pick up at a hotel with round the clock staff. (It would be nice to have a sign on the rental shack that directs you to the hotel lobby). The staff was very friendly and efficient. The truck was clean and ready and it was an easy process all around. Thank you.
Patricia M
Customer Reviews for Wingate By Wyndham
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No one was available at building marked as uhaul. stood there 20 minutes trying to figure out how to get help. Turns out hotel that was closed for the season on the other side of the parking lot was where attendant was located. NO SIGN on uhaul building indicating that service was located across parking lot in closed hotel lobby. Terrible lay out
Robert CLong process. No cell phone service to check in myself to take trailer. Main business didn’t know how to complete transaction at first. No help to lift trailer onto ball. No Jackie on trailer.
C.E BThe trailer did have a harness to plug to my truck so I had to buy one from Walmart other than that the trailer was in good condition
William O