Customer Reviews for Wireless Image Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wireless Image Inc

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Julio B. on

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No la recomiendo porque tienen muy mal servicio, la muchacha que te ayuda con la renta del U-Haul no sabe nada de lo que está haciendo. Rentamos el U-HAIL de Belle Glade para entregarlo en Clewiston así nos dijo la muchacha que todo estaba listo. Cuando llegamos a entregarlo nos dijeron que no podíamos entregarlo porque estaba puesto para entregarlo en Belle Glade. Después que llegamos a entregarlo nos cobraron más millas sin ser nuestra culpa. Si la muchacha no estuviera tanto en su celular podría haberlo echo todo bien.

FELICIA B. on

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They extra charge you and as my first experience was bad but everything is fixed. Just need more experience in the workers.

Matthew L. on

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PREORDERED TRAILER ONLINE,I GO THERE TO PICK IT UP AT PRESCRIBED TIME, IT WAS CLOSED, HAD TO GO TO THE OTHER LOCATION, THEY WANTED TO CHARGE ME DOUBLE WHAT WAS ONLINE, WHEN I TOOK IT BACK THE NEXT DAY, IT WAS CLOSED AGAIN,HAD TO NOTIFY THE OTHER STORE, I HAD TO HOOK IT UP AND UNHOOK IT BY MYSELF, NOONE WAS THERE TO HELP

Michael V. on

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The truck was nasty and had greasy food spilled all over the ramp and bed. I had to clean it with Dawn dish detergent and didn't get is all out. Also, I reserved the truck in one location and had to pick it up 20 miles out of my way at another location. This location did not have the furniture blankets that I reserved and I had to pick them up at the original location of my reservations. Not happy with this experience with U Haul.

greg B. on

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Martin C. on

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JANICE W. on

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I need my overage refunded please. Equipment failure with recording mileage. Correct opening times for Belle Glade location.

Bryan J. on

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John M. on

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Need someone who knows what they are doing!!

AMIN M. on

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rodney K. on

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John M. on

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Someone that would get up and walk you to the vehicle and explain all the things about it and help you connect up a trailer if need.

CESAR S. on

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That area manager should contact me please. Thanks truck was dirty and cup holders was used as ashtray. The lady didn’t want to inspect the truck I was complaining about did do a contract or bother to ask if I wanted a different truck and low on fuel.

JODEL D. on

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Return was not pleasant, I could not find the drop off key box, and the staff was more focus on conducting personal business with Boost Mobile then trying to help getting the truck check in.

Jessica D. on

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Did not print a paper contract. Did not check the vehicle with us. Very unprofessional. The girl handed me a key and said bye. We had to figure out the right trick ourselves and make sure it was ok. Also rented a dolly online and was told that they 'dont do that anymore', so we had to drive to another location and pay for a dolly after I already paid online.

Collonda W. on

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estania E. on

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estania E. on

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Crainesha V. on

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Store don’t open until 10am and they charged for a day but you only can use it for 6 hours or be charge for and extra day.

Consuelo H. on

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Patrick K. on

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Representative was unable to provide contract via email and simply gave me the keys with no instructions. Truck was wet in the back and fuel was 3/4 full.

LOLITA B. on

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There was no U-Haul Sign on the outside of the Building it just said Bravo and on the inside of the Store you do not know where to go and no signs are posted on the inside with U-Haul on it. I had to ask around before I could find who to return the truck to.

IB R. on

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AMIN M. on

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Great staff trucks very clean quick service

Ivan S. on

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Dorothy T. on

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Trailer was not clean had lots of rock in it BUT the fact that u haul got the trailer for me a the nearest location to me far outweighs the rocks again they DID MAKE AN A PLUS

david H. on

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MOUNIR M. on

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Properly check trailer

Anita M. on

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Inside could have been wipe down.

AMIN M. on

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Very friendly and helpful staff.

Jean L. on

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Filled Gas more than I received and was going to be charged $16. At the drop off :(

South Ga C. on

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Fix your equipment before you rent it.

adel B. on

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There was no dolley in the truck and the wait was so long. Plus I was not given any information about the rate of the mileage.

cesar H. on

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Quick and easy local location made it perfect for me.....

Erika M. on

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Be prepared for all the uHaul orders that come through there

Hobart W. on

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Nothing good job

Mary O. on

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One of the worst experiences of my life. Stupid, ignorant, rude, lazy idiots at the Belle Glade facility(grocery store). They lied about my getting a dolly and blankets AND I returned truck with MORE fuel than was in vehicle when picked up. I did NOT receive my receipt until almost 24 hours later....... duh! I talked to Corp/Arizona - a very professional and respectful customer service person who forwarded my complaint to a regional manager. My “adjusted” bill still charges for fuel. It’s not really a matter of the dollar; it’s the principle of dealing with unscrupulous people who take advantage wherever possible. I will NEVER consider using UHaul again and ....... I will be needing a rental vehicle again shortly. I would rather purchase a truck first. Coincidentally, the people who moved into my vacated home were ripped off also 2 years ago from same facility. This time they used the UHaul in South Bay, FL and got the same ripoff on the fuel. Is this UHaul’s SOP??!! If so..... shame on you! You can do better and still make a profit. Shame!!!!

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carney R. on

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Margarett L. on

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BENITO S. on

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Horrible service!!!

irving J. on

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Very nice and very helpful

Stephen D. on

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This venture was a horrible decision on my part but had no choice. The vehicle worked great mechanically; thankful for that. The inside of the truck was very dirty. I was supposed to have an appliance hand truck and one dozen blankets according to my contract. Neither was there. I had to drive to another location and was told they were there. When I got there, only 10 blankets were available and I only got a small standard hand truck No appliance hand truck. I will do my best not to use U-Haul again. The contract produced on line has nothing to do with what the site will have. In fact, the pick up location wanted to get upset with me when I was only trying to get what had been agreed to.

samuel M. on

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Nice staff

samuel M. on

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Thanks This time I went well Sam

COLLONDA W. on

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HUGO M. on

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awsome customer service !!!!!

jerry G. on

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It did not have a full tank of gas

Monique E. on

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KAHNETTA B. on

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HUGO M. on

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awsome service

david H. on

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Customer action file was created. The distributor was very unprofessional, conducting business very poorly. We were told insurance coverage was for personal property damage so we denied it only to find out that it covered comp and collision. The card was charged and when we said we wanted to get the coverage we were told the contract could not be modified. The distributor also failed to perform a vehicle inspection with us prior to leaving the premises. After we arrived at our house and started packing we noticed damage to the truck box that was never identified or noted anywhere during the initial pick up. After an hour on the phone with the corporate office and hours spent calling back and forth to local offices and the office where we picked up the vehicle 85 miles away we were no closer to having answers on how we could go about rectifying the comcerns we had....we will not be using U-Haul again. There's much more to say but it's not worth the time to type it all out...

DANIEL O. on

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JAMES W. on

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The trailer was dirty inside and Ibfeel it was over priced. I paid 78 dollars for a 6 by 12 trailer and I could have got tge same one in west palm or port saint lucie for 29 dollars. Tgat is rediculous to pay tgat big of a difference

HELEN M. on

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Bed of truck had yeah in it. You could turn steering wheel a quarter turn and tires didn't move - very loose. It also pulled very hard to the left so my arms are killing me from trying to hold it straight. Rough suspension. Very noisy cab- way too much sound from the road. Awful!

AMIN M. on

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Great service freindly staff clean trucks.

Giselle C. on

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NICOLAS A. on

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Muy bien servicio

ANTONIO E. on

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Customer service is the best at this location. They are bery helpful i did not wait long and the trucks were very clean. I will never go anywhere for UHAUL except here. Thanks

RAFAEL A. on

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Amazing that's all I can say we need more spots like this one wireless image will help you with the right service. Sandra was the girl who help me very nice and kind if you need a uhaul come to her she will help you out just right .

HERSON O. on

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They had great customer service very nice and friendly. I did not have to wait long and the truck was very clean and parked where i was able to drive out very easy. Thank you guys for the great service

AMIN M. on

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terry H. on

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The dolly was ok, but very noisy liked it needed oiling, there was a hole on the right side i also told the lady in the store. Other than that it got the job done. Till next time, U-HAUL are the best. Get it ! ?????????.

PABLO V. on

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This is the best place to rent any equipment they treat you with respect and they help you out with any questions that you may need to rent I would definitely recommend this place to any one come out in check it out if you need uhaul.. wireless image !!

Harvetta P. on

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JESSICA S. on

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LEMY R. on

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GUYS I RECOMMEND YOU TO CHECK OUT WIRELESS IMAGE UHAUL IF YOU NEED ANY EQUIPMENT THAT SPOT HELPS YOU OUT TO GET THE RIGHT RIGHT THINGS YOU NEED {

AMIN M. on

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Best service, clean truck like always

cynthia B. on

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Very personable and professional!

Lillian J. on

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Make sure reserved vehicle is ah the sure BEFORE client arrives. Saves time and energy. Had to spend TOO much time trying to get in touch with your company to find a replacement .

Nasser H. on

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anita P. on

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The best uhaual service i experience so far great customer service.

DIEULIFAITE J. on

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wireless image is a great place to rent a uhaul they helped me with all my ? Helped me pick the right truck great customer service . Would rent from them any time again.

Hector R. R. on

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Service was excellent,the representative was friendly and explained everything in detail. Definitely will go back to rent another truck.

Jamel H. on

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Customer did not leave a comment.

CARLOS A. on

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I so loved the service I got from wireless image where I rented my uhaul if I need to rent a uhaul any time in the further I will go right back to that spot thank you so much for helping me get the right truck you guys rock !

AMIN M. on

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This is my second time renting from this location and like always the service was great.

russell T. on

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If you ever want to rent a UHAUL make sure you go to this location the boost mobile inside bravo supermarket. They are awesome and very helpful. Best UHAUL dealer around. Thank you all for the great service and clean truck

MARIA L. on

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This location is perfect. The best staff very nice and convenient place to rent from. Trucks kept very clean and they even gave me a discount on a boost mobile phone for renting the uhaul from them. Overall i love this place. I would be back here anytime i need a UHAUL.

GUILLERMO G. on

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They were very helpful over the phone and when I arrived at this location, great service I would definitely recommend them to anyone that needs uhaul rentals.

BASIL B. on

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They are the best very helpful and great customer service because of them I am now a loyal customer to UHAUL. Thanks wireless image in belle glade

ABIGAIL G. on

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They are very professional and experienced. They assisted me on every step of my drop off and were very friendly. Best UHAUL dealer i ever been to.

LAURA M. on

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CHRISTOPHER W. on

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Mickoria S. on

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They have great customer service so nice and explained everything to me even called me before the rental to confirm with me the time I was going that made me feel really appreciated and def would be back to this location and would recommend them to friends. Thanks wireless image

Cheryl H. on

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Advertise the location in Belle glades some more so that we can find it thanks

AMIN M. on

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Best service, friendly staff, def would recommend this location to anyone. GREAT EXPERIENCE!

Oledis M. on

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They are very nice and helped very well at this location Gracias my friends for all the help. Very good customer service :)

BONESHA B. on

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Overall it was great