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PEGGY C
Customer Reviews for Wood & Wood Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All was ready and check in was without hassles. When I casually mentioned that I had asked for pick-up at Castle Rock, WA but U-Haul changed that due to availability and I was concerned about this making me go over the included miles the wonderful lady made a call and got me 50 additional miles, THAT'S SERVICE ABOVE AND BEYOND! :)
KARL LAll transactions were smoot Getting and returning the truck and auto trailer! Thank you MarJean Rich
MarJean RGive credit back due to the gas gage needle wasn't moving when I added fuel before returning, therefore I ended up putting in an 1/4 EXTRA costing me $10 more!! I intentionally left the vehicle (van) running to watch fuel gage which apparently wasn't working properly!! An extremely short distance that cost me more than I should have had to pay! Unhappy customer!
Shannon SEffecicient and friendly.
MARY Hthe lady was very helpful
NANCY HI won’t be using u haul to move ever again. Made my reservation online only to find out it wasn’t available so was directed to this location. Found out when I got there the u haul was a “local” truck and had to be delivered back. The experience with u haul was a nightmare and will be recommending others to find an alternative.
Nicholas F