Customer Reviews for Woodbine Chrysler
(U-Haul Neighborhood Dealer)

Rating:

5.0

Easy and cheaper

Rating:

2.0

I rent the U-haul two day on the road , the frist day they give me the wrong vehicle, because when I open the information and try to take a picture with the vehicle, then I find out , by the way the staff give us a call , to telling us it is no problem. That is very un-professional ,but the staff so kindly. The second day , yesterday your website was so slow, somehow I need to fill up all information again , I don’t know why ! Well after I pick up the vehicle in about 20 mins , someone call me the phone number is 647-5930524 but he didn’t tell me the name , he just telling me I can’t drive the vehicle but is your staff say everything is ok , she give me the key , The guy the way to talk to me was so so uncivilized! Very very disrespectful and unprofessional!

Rating:

5.0

U-Haul pickup was much easier than I expected! The staff, especially Kayla, was very kind and helpful, making the whole process smooth and stress-free. I scheduled the pickup online in less than 5 minutes, and the check-in was super easy — most steps and photos could be done right on my phone with just a few taps. They also have a designated parking area outside the dealership gate, which made it convenient to drop off the truck after hours and pick up my car. The drop box for key return made the whole process even easier. I’ll definitely come back if I need another U-Haul. Highly recommended!

Rating:

1.0

If you book drop off after 8 the DEALERSHIP CLOSES EARLY AND U CANNOT GET UR CAR

Rating:

2.0

Train the staff atleast, they were not aware of the U-Haul procedures. The company should do better