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Wallace J
Customer Reviews for Woods Supermarket 472
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing
DAVID VThe drop off process is all over the place, the U-Haul return sign is at the back of the lot. The drop box is up by the main door. I returned the equipment and 3 hours later I got a phone call asking where we were at with the truck. Very unorganized and there representative who called was rude.
Garrett HEverything went well. I was quoted $185 and paid $156 due to milage discount.
Kelly MWas all good. I wasn't sure if it was actual grocery running it, so I went over and talked to customer service to clarify what/when/how I needed to get the truck. Later when I got the truck it went smooth and quick, as did the return.
Deven Hstore personnel seemed to be not very familiar with procedure
Phil MI only use U-Haul because every experience is a great experience!
Charles MMessed up my location of pickup. Messed up what I was picking up App nt let me take pictures even with permissions. App wouldnt let me drop off trailer 24/7 drop off was not 24/7 no way to differentiate Uhaul pickup couldnt locate drop off
Zach WNothing. It was great!
Jean EDropped off with app but also was able to hand deliver the keys. Quick and efficient.
BRENT DIt was just a drop off place for me. I wasted money on insurance because uhaul doesn't cover water damage, I was told.
PATRICIA WTrailer pulls well
Terrell wThe rental turn in process was new to an employee. He called for help and everything went well.
Corwyn VGood experience.
Steven B