They are super friendly and very helpful be renting with them again.
DEE E
Customer Reviews for Wooten Automotive And Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best customer care ever!!!
TERESA BGreat customer service!
ANDREW MRebecca at Wooten’s was great!
HEATHER ARebecca was a joy to work with. Her customer service was exceptional.
JULI TCustomer service has to be the best I have ever had. Thank you
CHRISTOPHER LWooden was great but I resvered a truck about a week in advance but there was NO TRUCK at the location near me when I went to check on it ! I had to travel 15 miles from home to get one!! Why did U-haul not get a truck there!!! Disappointed in U- haul!!! Cost me more because of distance i had to go!! I rent a truck about 2 - 3 times a year!!
MYRON FI was told it was .50/mile when making reservations. When I picked up truck they said it was .99/mile.
JAYSON DThe app wasn't working and so long of a wait to talk to someone..very frustrating waiting 45 minutes to get someone.
Trisha BIt was all great!
Teryll RWooten’s made it extremely convenient to pick up and return the truck and had all the equipment in great shape that I needed to make our move successful! Thank you!
Caroline RClean, kind, and very helpful! They went above and beyond to make sure everything was good with the rental truck for our long-distance move! Best looking Uhaul I've ever seen!
Rebecca BI did not receive the size truck I ordered. Thankfully, they had a smaller truck available. Although I called the day prior to confirm the rental/equipment (left a message), I recommend calling and talking with the location that your equipment is available.
Cortney PShould oil your ratchet on your car haulers that tighten down the car
Wade Wgreat transaction. much appreciated
SCOTT KJust were not prepared for us. Still friendly and a pleasure to deal with.
constance mYour mobile check-in process is painstaking and long and I was there for several hours before I was able to pull away in a U-Haul
Jarvie PNothing at all because it was a quick professional process.
Dan BSuper friendly folks. Super easy drop off.
sarah sTruck had no cruise control!!! Very poor gas mileage for such a small truck.
Norman SOnly thing I had an issue with that I couldn't get my truck through the self pickup cause I had slow service in the area.
Edward FI love doing business at Wooten's auto. Very nice people. This is a very convient location .
ROGER EThe steering alignment on the U-haul truck that I rented is off. Seemed to be aligned at 11:00 o’clock instead of 12:00 o’clock. Made for a awkward drive.
ROGER ELittle expensive but Wooten’s service and Supoort where I rented from was excellent!
Matthew SRental was easy and went well.
HAROLD LGreat customer service.
Doug ZTruck was a real dog
Shelley MThere was a key drop in the door. I returned the vehicle on Sunday before the first 24 hours was up and was charged an extra day of $40. No one was at the location at drop off. I took a photo of dropping the keys in the drop box.
Meredith Gcalled on short notice and equipment was ready when I got there.
Harold LMake it cheeper rent so much in a year get a discount
Craig BBecause the location was far from my home, it was not convenient. That is not their fault - and they can't do anything about that. However, when I went to pick up the equipment, I drove around the building twice, because I couldn't find the entrance. the girls at the "desk" were not veterans at U-Haul rentals. However, the owner of franchise was there, and he was not only friendly, informative, helpful, but also funny. Ultimately, this was a very good experience. Even if it wasn't very close to my home!
Barbara LWooten’s always taken good care of us.
Holly HSpread out the rental equipment better, so that one location doesn’t have five of a needed item, having to drive past 20 dealers that have nothing for an hour+ to get what you need is a little disconcerting.
Tal Cnice, clean, well maintained vehicle. made it a quick trip and got the moving trip done!
Bryan PEverything was perfect!
Dustin MThe clerk was very helpful and friendly. Efficient as well.
timothy DNothing. Excellent service.
Doug ZPeople were very nice and all equipment was very helpful.
Kenneth Hnothing
John B