Customer Reviews for Wooten Automotive & Towing LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wooten Automotive & Towing LLC

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Shelley M.
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Truck was a real dog

Meredith G.
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There was a key drop in the door. I returned the vehicle on Sunday before the first 24 hours was up and was charged an extra day of $40. No one was at the location at drop off. I took a photo of dropping the keys in the drop box.

Carey I.
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Customer did not leave a comment.

TIMOTHY W.
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Harold L.
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called on short notice and equipment was ready when I got there.

Agnes C.
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Customer did not leave a comment.

Craig B.
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Make it cheeper rent so much in a year get a discount

Barbara L.
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Because the location was far from my home, it was not convenient. That is not their fault - and they can't do anything about that. However, when I went to pick up the equipment, I drove around the building twice, because I couldn't find the entrance. the girls at the "desk" were not veterans at U-Haul rentals. However, the owner of franchise was there, and he was not only friendly, informative, helpful, but also funny. Ultimately, this was a very good experience. Even if it wasn't very close to my home!

Holly H.
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Wooten's always taken good care of us.

John A.
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Customer did not leave a comment.

Jason H.
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Joseph E.
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Eric E.
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Thomas S.
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Nathan B.
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Tal C.
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Spread out the rental equipment better, so that one location doesn't have five of a needed item, having to drive past 20 dealers that have nothing for an hour+ to get what you need is a little disconcerting.

Bryan P.
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nice, clean, well maintained vehicle. made it a quick trip and got the moving trip done!

Alexandra M.
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Customer did not leave a comment.

Dustin M.
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Everything was perfect!

Joshua G.
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Bob W.
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timothy D.
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The clerk was very helpful and friendly. Efficient as well.

Doug Z.
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Nothing. Excellent service.

Kenneth H.
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People were very nice and all equipment was very helpful.

Mike B.
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Customer did not leave a comment.

Holly H.
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Tina C.
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Roger E.
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Melissa S.
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John B.
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nothing

Bruce B.
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Carey I.
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Devan P.
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jenny D.
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Mark or Linda M.
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Just out of he way

Chris H.
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Customer did not leave a comment.

Charles G.
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2 years ago, I rented a truck, the ac kept breaking down, this was in June, in Florida, the hottest month in 95°f weather. They said they would not charge me for that fuel. They did. Thanks for the broken truck and the miserable trip from Florida to Ohio. Your employees in Piqua said, You Don't Care. I guess they were right.

RANDY G.
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Overall positive experience.

james S.
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Customer did not leave a comment.

Megan C.
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The associate at the front desk was very friendly and helpful. she went out of her way to help my mother-in-law and I during our rental process and we greatly appreciated all of her kindness and help she provided us. She was very kind and understanding.

Brian F.
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We ordered a truck and it wasn't there. Due to time constraints we rented a trailer therefore moving took twice as long. The person at the pick up located was as accommodating as he could be, but no one bothered to contact us to let us know the truck would not be at this location. Very poor customer service!! Not at all happy with Uhaul.

david M.
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jack stand needs to be put on front of trailer for hooking up and unhooking

Anastasia J.
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Customer did not leave a comment.

Brian R.
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Super nice check out girl

Michelle M.
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The owner was 15 minutes late. While he was very nice he was rather slow.

Tony B.
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Customer did not leave a comment.

Sherry N.
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Trevor P.
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First of all, the truck was not clean, the floors were dirty and there was a plastic bottle at least that I noticed for sure, there may have been even more trash. Second of all, we made sure to fill up the gas tank even slightly above where the line was before we took the truck yet we were charged for gas and they LIED about how much was in it. I have picture proof. Showing mileage and gas gauge.

theresa L.
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Doug Z.
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John M.
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dianna D.
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Great place and great staff

Dale H.
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Customer did not leave a comment.

Todd C.
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Customer did not leave a comment.

Rick T.
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Customer did not leave a comment.

Tracee B.
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My concern is that I was charged $185 for a small truck from Friday to Sunday. To me this is absurd!! I wasn't given full disclosure of ALL the menial charges.

george B.
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Customer did not leave a comment.

DEAN G.
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Harold D.
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wanda C.
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Very nice and friendly

john K.
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mr wooten and this location is great but i was supposed to pick up my truck in piqua called u haul they had the area rep call me so far no kind of adjustments for the trouble i had !!

TIM W.
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Customer did not leave a comment.

JAMES R.
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Don C.
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Dee M.
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teresa B.
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I told them what I needed and they got it for me. We picked it up and all went very well.

Jennica V.
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Customer did not leave a comment.

Barb H.
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TIMOTHY U.
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Zachary J.
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Better customer service, talked about alcohol the entire time.

zach T.
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Awesome customer service!!

Paul T.
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Customer did not leave a comment.

Cheryl R.
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Did not have blankets to rent even though my order was requesting them. Tried to bill me for $3.00 donation by telling me it was my balance due. Troy location took this off my bill.

JOSEPH W.
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Customer did not leave a comment.

Tony B.
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Barb H.
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Rick A.
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This was not the original location I chose to pick up but I'm glad I did pick up here because the original location was very rude and not so helpful. The people at Wooten were very nice and helpful they deserve a 5 star rating the people at the True Value location in Troy Ohio don't even deserve any stars.

Carolyn B.
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Customer did not leave a comment.

MARY D.
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Wooten's was great the following issues were beyond their control. If a truck is rented at one location it should be brought to that location. Not expect a customer to drive 20 miles out of their way & pay mileage on the pick up and drop off. Will NOT use U haul again. To much stress!

JIM P.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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