Customer Reviews for Worldwide Automobile Co LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Worldwide Automobile Co LLC

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JOE V. on

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Was very friendly and inviting, helped me get the exact equipment that I needed and made sure it fit and worked properly. A very pleasant experience.

Carla G. on

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Customer did not leave a comment.

dianna B. on

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He was very helpful.

Tiffany J. on

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The customer service was awesome!

SHOLON R. on

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The owner was very nice as he took time to come in and help me. Thank you Sir!

James W. on

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Customer service and low mileage vehicle were excellent!

Clinton S. on

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I am very pleased !

Shirley F. on

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Customer did not leave a comment.

Louis Jay M. on

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This place was great, very nice helpful people. I was just dropping off a truck to my son that lives in South Carolina so I didn't know the area. I sat and spoke to these guys for a while. Gerald and his assistant are great guys. I would highly recommend them to anyone.

Meagen M. on

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Was not an appealing location. Wasn’t sure if owners lived there as well and there was stuff everywhere (hoarders). I felt very uneasy being there.

James M. on

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Robert O. on

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Dillonjason D. on

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Great guy works with you short notice and friendly

Curtis C. on

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Josh D. on

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You need to pull this man's U-Haul dealing license because he's a real piece of s***. He charge me for an extra day he's trying to be trying to charge me for damage done to the U-Haul where I was involved in an accident that wasn't my fault. He charged me a $60 cleaning fee twice whenever both times I brought the truck back to spotless so do not rent from Gerald wrenn hopefully they take worldwide's U-Haul and hopefully you see this too Gerald

Julie H. on

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Gerald was fantastic! He was helpful and very accommodating. I definitely will be going back for all my rental needs .

daniell C. on

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Dreadful. Wouldn't want another family to experience the discrimination and atrocious treatment my family received. Insensitive and total lack of caring from management. My advice is pay the additional costs with any other company.

Josh D. on

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Customer did not leave a comment.

Arthur B. on

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Over an hr to check out due to faulty Uhaul computer programming..Had to upload my drivers license multiple times. Had to call road side assistance for a tire blow out and waited on side of hwy for over 90 minutes. Yes the business was located close by but the actual serviceman that was dispatched to assist me was another county away. The service man had to change the tire off the rim instead of just replacing tire and rim. This is undo time and a huge safety concern to both the customer and the serviceman being dispatched.

debra L. on

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I can’t think of anything. Everyone was courteous and helpful. No problems whatsoever!

Lauren M. on

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Great customer service!!!! Defiantly will be coming back thanks sooo much!!

JUDY R. on

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Kellie K. on

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Very helpful. Very kind and knowledgeable. Takes care of the customer!! Thank you again!

Jeffrey W. on

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Very friendly and very helpful and he gave this old vet a discount.

richardnorman S. on

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Nice couple guys there they hooked me up

Richard B. on

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Awesome customer service

Annette L. on

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LISA C. on

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Brian W. on

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Outstanding service

Daniel C. on

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Rochelle J. on

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RonaldLARRY W. on

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The man is a rip off

manson H. on

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Gerald goes out of his way to accommodate his customers. I have used Worldwide many times and would recommend them to anyone needing the services that they offer.

Tami S. on

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My daughter returned the truck for me and forgot to replace the gas. I ended up paying $58 for 7 gallons of gas. This is a rip off however I accept that because it was an error on our part. But $58 for 7 gallons? Come on. Then 4 days after the rental, you ran the initial charge back thru my bank causing an overdraft on my account. This was after already running the total amount due on the day of the rental. So I’m out yet another $35 for your rip off renting a truck for a couple of hours. Great way to treat your customers U-Haul.

Shonneau L. on

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Great professional

kenya B. on

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No changes just keep up the good Services this Dealer was very good and helpful and I would recommend him to everybody I know thanks!

Martin F. on

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These guys were fantastic! They really helped me out of a bind and took care of me!

Deann C. on

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Awesome service a ND a wonderful experience. I would recommend them and use them again!

bobby Wayne V. on

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The people were friendly and informal. Very satisfied.

JonahCameron L. on

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Nothing. It was absolutely fantastic. Mr. Gerald himself is the man !! If we ever need a uhaul or anything I know exactly where I’m going. Thanks again Gerald you were a real treat.

Jeff E. on

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The truck was brand new and renting it was fast. Thanks!

Shená D. on

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They have excellent customer service in emergency situations, I really appreciate everything from these guys!

Rebecca V. on

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jerry M. on

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Very good customer service

dania H. on

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allison A. on

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Colon W. on

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carl V. on

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Make sure your customers understand they will be dealing with a location down in a ditch off the highway, a mudhole if it rains and that the owner, Gerald, while an interesting, quirky guy, helpful and kind essentially, inspires no confidence at all because of his surrounds.

Jacob D. on

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Not over charge me for more than two to three hundred bucks

Larry M. on

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Was never issued a dolly but got charge for one I Signed off to get one but when I left I realized I didn’t have it called to let the guy know and he said I had took it but I know I didn’t take it

Adam P. on

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Did not honor reservation and was overcharged by $80 my reservation was for $165 and I declined the insurance upon arrival I did not get that rate and a $28 insurance fee was added

Jennifer Nicole M. on

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Office was very unorganized and dirty. Gentleman was very nice though.

Joy J. on

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The place was a mess. Could barely walk through. The restroom was disgusting. I was quoted one rate online & when my dad got to the location given a completely different quote that was almost $400 more than what I was given online. Will NOT use U-Haul again. My pick up location was changed on me 3 times. Just horrible customer service & experience.

manson H. on

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Not a thing. Gerald is a very nice man. He came in early to help me out. This is the second time I have used Worldwide once for a large truck and this time for a trailer. The equipment is in great shape and Joe will hookup your trailer for you.

Amy R. on

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Robert E. on

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Kevingene F. on

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Almost every time I have rented a u haul there has been some issue. I would say 80% of time. Equipment issues or customer service. To the point I would avoid renting at all cost. But today this extremely nice and helpful gentleman has completely changed that. If I ever need anything again. He is where I will go. Beyond amazed. Thanks again.

Shatisha W. on

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We called advising we would be late for our pickup due to the commute. We arrived and waited 45 minutes for someone to give us the trailer. The office appeared to be occupied by a hoarder, it was absolutely disgusting. I will be filing a complaint on Monday with corporate.

judy P. on

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Customer did not leave a comment.

Vanessa P. on

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My experience was awesome!

sam C. on

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Go by and look at this place..looks like a hoarder..very slow..even with express check out..paid twice once on line then thur him.. very poorly ran business...8503192842 sam crow any questions

johnrobert T. on

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Customer did not leave a comment.

National Asset A. on

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advice: when helping customers do NOT do so in your under wear. it is gross & disturbing.

Joy C. on

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The location is very cluttered and you can barely walk into the door or office. It is like hoarders work there. Also I was charged for two day's and I only had the equipment for 21 hours. Someone needs to go to this location and make the owner clean the place up.

melinda L. on

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Nothing to improve. Gerald at the location that I picked the Uhaul up from was amazing!!!!!!! He was so friendly and understanding and helpful. Best experience with Uhaul I have ever had

ADAM S. on

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myron G. on

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Danielle C. on

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I was treated so good!!! This gentleman made sure I got a uhaul... He has a wonderful heart an amazing understanding gentleman!!! I recommend worldwide automotive to everyone!! This business has the greatest customer service I have ever experienced!!!

Carolynn V. on

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Gerald was very kind and helpful.

Dennis E. on

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was told one price charged another

francine F. on

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shari R. on

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ALFRED H. on

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All good.

jenniferlouise M. on

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Customer did not leave a comment.

clintonthomas N. on

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Excellent experience, no improvements needed, would recommend.

chaz L. on

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Donia M. on

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Not a thing

Steven H. on

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This man epitomizes the best qualities of customer service, concern and courtesy so rarely experienced in the modern business world.

Steve B. on

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earl C. on

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forestlee S. on

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Dean C. on

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Mr Wrenn was very nice and helpful. Excellent service !!

benjamin J. on

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Everything was good.owner was very friendly and helpful. Will definitely get all my rental stuff from there

David M. on

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Stuart A. on

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stan P. on

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This location could not get his UHaul software to work. I took me 40 minutes to get the equipment I requested. The office conditions were very very below par, not clean or kept in professional manner. This by far the worst experience I ever had in dealing with UHaul. I will never ever go back to this location.

NICK K. on

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Very friendly

adam F. on

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Customer did not leave a comment.

Jonathan L. on

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The office was closed when I dropped the truck off.

keisha B. on

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Our original pick up location was not able to provide us with the truck we order and notified us the day before our move. We needed our truck before 8am. The owner of this location had a truck available and opened the location earlier than business hours to help us out. Would recommend this location

jamesd J. on

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Mr. Wrenn went out of his way to accommodate the drop off expeditiously.

Eugene P. on

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Norma B. on

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Tiffany W. on

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The place was like an episode of "Hoarders" and ironically, I was charged a "cleaning fee". The staff did not check the truck before I left, though I asked him to do so. He could have charged me for anything.

Bryan T. on

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chris B. on

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Lowell R. on

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mike G. on

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janet W. on

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William E. on

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I made reservations for the location on Platt Springs Road in when I got there they were closed. And we're not supposed to be closed until 5:30. I got overcharged for gas and mileage that I did not use. I will never use U-Haul again!!