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BRADLEY D
Customer Reviews for Wreckem Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lot was a little challenging to get in and out of with a trailer but otherwise very good experience.
JOHN EKeep up the good work
FLOR OEverything was excellent,no need to do anything it was great!!
BRENDA GThe people at Wreck Em were awesome!!! They were great at pick up and drop off!!
LISA HKeep clean and maintain
HILARIO SPlease with outcome
RANELL AWas closed for owner getting in some load of something but thankfully I used app and the 24/7 drop off
EMMANUAL OMy only con is that they get more box trucks available otherwise customer service is the best
TAPIWA FWell, this has nothing to do with this location, but it seems it would be better if you gave the truck to the customer with a full tank and then the customer could bring it back with a full tank. Too complicated trying to fill the tank to the same level on return.
JAMES BWhen I turned in the trailer in Lubbock, they had no record of my rental from Bastrop, TX showing that I was supposed to leave the trailer with them. I showed them my confirmation, reservation, etc. and still nothing. They were kind and said just leave the trailer there. It seems like the Bastrop location didn't handle my reservation correctly for the Lubbock drop-off to not have any info in the system. I ended up turning the trailer in an entire day early, but no refund for the day I did not use the trailer.
Fernando LThe guy who helped us went above and beyond to help us make sure the lights worked and everything was hooked up correctly. Thanks so much!
Kristi GGreat custom service, very helpful.
Gary SPersonnel were friendly, customer focused and got the trailer off our hutch quickly.
Rene CSimple and easy
kensie w