Customer Reviews for Wrightwood Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wrightwood Auto

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Cynthia D.
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Nothing, this was great and I really appreciate having a location locally in Wrightwood to rent a truck!

Richard S.
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Customer did not leave a comment.

Jonathan L.
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Great service and with a smile!

Josef H.
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Customer did not leave a comment.

jacob P.
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mary K.
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Wrightwood Auto went out of their way to accommodate my needs. Excellent service.

Linda W.
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Customer did not leave a comment.

ART R.
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Had great service. The truck was ready at the requested time, it was clean and comfortable. My husband felt comfortable driving it. Had a newer model with 2 bucket seats and a smaller middle seat, so I was able to ride along with my husband and son to help unload. Victor is the best.

darrell S.
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Customer did not leave a comment.

Sean K.
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Customer did not leave a comment.

Darren R.
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FLOYD L.
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Everything regarding the rental and return went great. The people there are knowledgeable, helpful and efficient. Don't change anything. Thanks.

Danielle P.
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Customer did not leave a comment.

Drew W.
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Kevin W.
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We dropped off the truck the same day we rented it on Saturday 5/4/2019. We informed the gentleman who helped us when we picked up the truck that we will be returning the truck to the Wrightwood Auto location. We received a phone call 6 days later from your customer service looking for your truck. They said we were supposed to return it to the Phelan location and I told them we have returned it he same day in Wrightwood. Now we just noticed the contract showing we had the truck from 5/4-5/10 which is incorrect on your end. We would like for the contract to be corrected and email to us. Thank you for your help.

alison H.
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Customer did not leave a comment.

Donna R.
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Free coffee and donuts.

Kelly W.
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Customer did not leave a comment.

Jonathan L.
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Friendly and efficient.

kelly E.
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N/A

Oliver M.
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Customer did not leave a comment.

Karen M.
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JAMES O.
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Cleber D.
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Chris T.
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MICHEAL H.
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Abbie K.
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Website shouldn't change the location without big warning or perhaps a message to call uhaul.

kevin E.
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Easy as i could imagine it could be

LISA P.
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Customer did not leave a comment.

Chuck C.
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Joel C.
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Great service!!! We're using them again next Saturday.

FLOYD L.
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Customer did not leave a comment.

Byron W.
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Great customer service! Everything was ready for me when I arrived.

John F.
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Nice people to work with! Thank you.

BRENT C.
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Keep Victor off the phone.

Domingo B.
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Customer did not leave a comment.

kevin E.
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perfect experience.

alfred M.
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Customer did not leave a comment.

Theodore W.
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Had a great experience.

alfred M.
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ed G.
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debborah J.
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Horrible never again

JODI P.
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Customer did not leave a comment.

Ian V.
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I reserved my Uhaul online, checked in and prepaid the next day, then the following day after checking in I gets call telling me my unit is unavailable. That I had to drive 45 minutes to Wrightwood, Ca and 45 minutes back just to get the unit. Then when I showed up to pick it up I was charged an additional $18.00 bucks for insurance. I didn't want the insurance. I elected not to get it when I checked in and prepaid. Very not happy with my overall experience of obtaining the trailer. No discount was given for having to go out of my way and spend my fuel to pick up a trailer that I reserved less than 5 minutes from where I originally started.

David B.
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Nothing. It is a great place to rent a uhaul.

michele B.
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No improvement needed. The people at Vern's Automotive in Wrightwood where I rented the trailer from were great! Melissa, Victor, and Tom made sure I had the trailer I reserved, and they assisted me in hooking it up. They were friendly, professional, and courteous. Their customer service, which is very important to me, was exceptional!

Onaida W.
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Customer did not leave a comment.

alan B.
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dan L.
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All was good. 100%

SUSIE H.
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They were very friendly and helpful.

JULIE C.
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Customer did not leave a comment.

MIKE A.
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The pick up location was great,...But the U-Haul roll up door on the truck itself was broken and the cables had been bad for quite some time. (per repair service) I Wasted two days from work as the stretched out mangled door cables came off the track both sides. It was repaired in the evening taking 4 plus hours while I waited only to get stuck in the full up position the following morning. The location gave me a discount but vacation days wasted from work and having to reschedule my move, incurring duplicate costs and many items getting dented and scratched as I drove it back to the location to get the truck fixed. I could not get in the truck to secure my load because of the door. On top of that the emergency number and claims number is a total JOKE,...immediately asks if I want vacations and other endless loop of crap when I'm stuck with a broken door. Will never, ever, ever use U-Haul again. NOTE: the location where I picked up was fine, the repair in the field was a band aid that ended up wasting another valuable day. The people were nice but the repair door cables were put on way to tight and the second day when I went to open the door it flew open only to get stuck in the open position.

Gayle B.
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Customer did not leave a comment.

Michael G.
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To come in near closing on a cold windy evening and be treated like we've known each other for years. No need to say more. Tom & coworkers made the rest of my evening & weekend that much better.. Thank you

SUSAN S.
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Customer did not leave a comment.

steven S.
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Sri vablch miscalvanich mi praburphenol, eschaking du mafukanis.

Amy S.
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Customer did not leave a comment.

Eddie S.
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Customer did not leave a comment.

MATTHEW D.
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I will use for all future rentals

Neal B.
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they were great, very professional and helpfuk

Genevieve H.
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na

charolette C.
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The service was outstanding. Very pleased.

lymda N.
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Exceptional service. Thank you, Lynda Narken

eric W.
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Loved the drop off site so close to home...attendants were very friendly and humerous

ANNETTE W.
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Customer did not leave a comment.

GEORGE F.
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Mark M.
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Great guys to rent from. They made sure everything was good and correct.

JAMES E.
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Customer did not leave a comment.

MELINDA D.
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On time. Ready for pick- up. Thank you.

Dennis F.
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Customer did not leave a comment.

MELINDA D.
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Customer did not leave a comment.

JAMES M.
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Very frindly, eager too help and honest.. Just over the top servise....

tim V.
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Customer did not leave a comment.

KAREN M.
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Faster service at Wrightwood.

DANIEL S.
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It was really good. I just can't think of anything

JOSEPH C.
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Make sure the gas tank is full upon pick up. I had to put gas in the truck prior to using it. It was either returned empty or siphoned over night prior to pick up.

TERESA H.
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Wonderful service and great experience.

TERESA H.
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Customer did not leave a comment.

DENNIS S.
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Customer did not leave a comment.

HAROLD M.
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Customer did not leave a comment.

STEVE A.
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Customer did not leave a comment.

Hollister D.
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Excellent service by the girl who helped me! Very friendly and helpful

Pam E.
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Awesome service.!!!

MELINDA D.
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Customer did not leave a comment.

Rose G.
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Customer service needs to be a priority. I was told no phelan location when there was one available, wrightwood informed me that there was one.

JACQUE V.
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If there are problems with the contract, call U-Haul. Don't just send the customer away. We live in AZ and had gone to CA to move a car. The computer denied the rental. After we were half back to AZ, the customer service called to say they had fixed the problem.

KENNETH E.
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??? Friendly, long time local establishment. Enjoy dealing with them.

Paul G.
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Customer did not leave a comment.

Lisa F.
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TOMI H.
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Customer did not leave a comment.

JAMES G.
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Customer did not leave a comment.

LORI K.
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We had a great experience picking up our truck in Wrightwood. They were very accommodating to special needs we weren't anticipating. Very friendly! Would not hesitate to recommend!

BARBARA C.
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Customer did not leave a comment.

LONNIE S.
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Customer did not leave a comment.

JAMES R.
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Dropped the trailer off on Sunday, so the station was unmanned. However, did talk with the fellow the next day and all was fine.

BRENT C.
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Customer did not leave a comment.

BRENT C.
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Customer did not leave a comment.

DOMINICA Y.
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ROBERT M.
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Customer did not leave a comment.

Gary V.
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The people are very friendly and helpful. Great place.

No reviews have been submitted for this location.

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