Customer Reviews for Wurst & Sons Auto Repair & Towing
(U-Haul Neighborhood Dealer)

1,195 reviews

398 Main St   Mantua, NJ 08051
(Across from Mantua Township Municipal building)

(856) 468-3428

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 3 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(856) 468-3428

398 Main St
Mantua, NJ 08051
(Across from Mantua Township Municipal building)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 3 pm
  • Sun: 9 am - 12 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Easy to do business with

CHARLES M. 
Rating:
5.0

I don't think I have nothing to say to make it better. When I got there the gentleman bill was waiting for me had my trailer waiting I was in and out. The only thing I can say if it was a little bit quicker but that would be lighting speed

RAYMOND D. 
Rating:
5.0

Customer did not leave a comment.

JOANN G. 
Rating:
5.0

I think you have everything covered!! Great service with a smile! 😃

MARGUERIT P. 
Rating:
5.0

Customer did not leave a comment.

ROODY M. 
Rating:
5.0

Friendly knowledgeable staff. Definitely recommend them again for a U-Haul rental

CHARLES L. 
Rating:
5.0

We truly appreciate their excellent customer service. I reserved a U-Haul Truck, but did not had time to cancel, they did not give us attitude when I called for another reservation, I needed for a different day and they understood. Thank you so much for the professionalism and attention. Great job! We will come back to their location if we need a rental in a future.

ELISEO M. 
Rating:
5.0

Customer did not leave a comment.

JOANN M. 
Rating:
5.0

Customer did not leave a comment.

ALAN M. 
Rating:
3.0

Customer did not leave a comment.

THOMAS R. 
Rating:
4.0

Thanks Bill for helping me when the other location dropped the ball and left me scrambling to find a trailer on the same day I moved out. They couldn't help me even with having a reservation. Thanks bill but this was the worst experience I'm had with any company. You were Awesome bill keep up the great work at your location.

Matthew D. 
Rating:
3.0

Customer did not leave a comment.

Cameron P. 
Rating:
5.0

Nothing.

JOSEPH L. 
Rating:
5.0

Customer did not leave a comment.

JOANNA S. 
Rating:
5.0

Clean windshield would be helpful.

JOSEPH S. 
Rating:
3.0

Customer did not leave a comment.

Jessica V. 
Rating:
5.0

Excellent service!!!!!

ARTHUR A. 
Rating:
5.0

Nothing. This location was awesome. Very friendly.

SHERINE A. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA S. 
Rating:
5.0

Customer did not leave a comment.

NELSON H. 
Rating:
5.0

Store owner was awesome he took the time to hook everything up and make sure it was good to go. Glad I tried the trailer cheap and very convenient will without a doubt will be renting again Thxs for the great service.

RICHARD V. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
5.0

My advice for future movers. Buy the pads from your local Uhaul in advance. Because with everyone moving within the same time period. They won't have any pads in stock.

TYKEY J. 
Rating:
5.0

nothing

DAVID H. 
Rating:
5.0

I always have a good experince with Wurst

ROBERT G. 
Rating:
5.0

keep dping what you are doiing. first time i used you. helped me out of a pinch. thank you thankyou. mary antanaitis

MARY A. 
Rating:
5.0

Customer did not leave a comment.

Kais A. 
Rating:
5.0

Customer did not leave a comment.

AMBER G. 
Rating:
5.0

Customer did not leave a comment.

JEFF M. 
Rating:
5.0

Customer did not leave a comment.

Sandeep P. 
Rating:
5.0

Customer did not leave a comment.

Nathan W. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Very efficient, got us out the door fast. Easy to get in or out of the parking lot.

kevin G. 
Rating:
5.0

Not the Wurst... Actually very pleasant

mark C. 
Rating:
5.0

Customer did not leave a comment.

tara S. 
Rating:
5.0

Customer did not leave a comment.

Louis N. 
Rating:
5.0

Customer did not leave a comment.

KELLE H. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

MILES F. 
Rating:
5.0

Customer did not leave a comment.

SATISH R. 
Rating:
5.0

The gentleman there really helped me out, cause I hit the wrong time. The man said I had the wrong time but told me the truck was available tomorrow and then said I saved a little cause Sunday a different rate.

DONALD T. 
Rating:
5.0

Customer did not leave a comment.

david B. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL K. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Best u haul dealer yet! Very friendly and helpful. They are where I'll continue to get my rentals from. Excellent service! A++

GINA C. 
Rating:
5.0

Customer did not leave a comment.

LUIGI S. 
Rating:
5.0

Customer did not leave a comment.

leonerd S. 
Rating:
2.0

Overall I was disappointed with what transpired. When I booked my reservation 3weeks in advance it said it was guaranteed that my truck would be at the desired location. Two days prior I called pickup site prior to my move to see if truck was on site. It was not, they suggested contacting Cinaminson NJ transit up and when I did the women I spoke with was initially not sure what she could do. I was obviously not happy what the situation and while voicing my disputing heard someone else in the office background say tell him to go somewhere else. I do not believe that is how customers should be treated given the advertised guarantee. I selected that site as the others close by said subject to availability. In the end one was available but I had to go 40 miles out of my way to get it.I asked for a discount but they said they could not do it. They did give me extra miles in its place. I think in the future I will explore all moving options such as Penske truck rental.

Thomas O. 
Rating:
5.0

Customer did not leave a comment.

RYAN B. 
Rating:
3.0

I was happy with the service I was provided at my pickup location, however, the customer who rented the box truck before me was supposed to have the truck back at 10 a.m. and called to say he would not be back until 2 or 2:30. At that point I called U-Haul to try to locate another truck and there was none nearby so I switched from a box truck to a pickup truck that was at the same location. Since I had people lined up to help me move I could not wait until 2:30. I understand that things happen but in a situation like this I would think that I would get my truck at a discounted rate since I was not going to be able to move everything in one trip. The lady on the phone was not able to do that for me and she said it was up to the people at my pickup location. They told me it was up to U-Haul.

KATHLEEN P. 
Rating:
5.0

Customer did not leave a comment.

EVA P. 
Rating:
5.0

Nothing just keep doing what you're doing and yes would rent from if I need too.

George M. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

Customer did not leave a comment.

MARK N. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH W. 
Rating:
5.0

Customer did not leave a comment.

STEFAN X. 
Rating:
5.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

PETER V. 
Rating:
5.0

Continue with excellent service

ANN B. 
Rating:
5.0

This location is family run and it shows. They obviously care about how their customer's experience is like because they treated me like a friend. I strongly recommend the Wurst's U-Haul location.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Excellent service..

NAVARATNAM L. 
Rating:
5.0

They go above and beyond to accommodate the customers needs!

Novian B. 
Rating:
5.0

Hard to improve on perfection

MICHAEL S. 
Rating:
4.0

Had trouble checking in. Called the number wait time was long at 6am. Started talking to someone was disconnected.They never called my contact number to help with my problem.Luckily I went back all my account and problem was fixed.

michael A. 
Rating:
5.0

Nothing

DAVID W. 
Rating:
5.0

Very quick truck check out and return!

WILLIAM W. 
Rating:
5.0

Great service.Very informative. Will rent from them again.

MARK H. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Nothing it was perfect

Susana B. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

PAVAN P. 
Rating:
5.0

Customer did not leave a comment.

NICOLE G. 
Rating:
5.0

Customer did not leave a comment.

TRACEY V. 
Rating:
5.0

Customer did not leave a comment.

BRUCE M. 
Rating:
5.0

Customer did not leave a comment.

Sheila M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Bill was very friendly and easy to work with. I wish other locations were as nice.

EDWARD M. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY S. 
Rating:
5.0

Excellent experience. Reservation was simple. Check-in was efficient. Return was a breeze. The equipment was in good shape and the attendant made sure we had everything we needed. I would definitely use this service again.

SHARON V. 
Rating:
5.0

Customer did not leave a comment.

CHRISA R. 
Rating:
5.0

Excellent service!

FOLASHADE O. 
Rating:
5.0

Customer did not leave a comment.

DAWN H. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Normal employee that deals with U-Haul wasn't there, so the person I picked up the van from wasn't sure if there was a special deal other than what my rate was.

John S. 
Rating:
4.0

Customer did not leave a comment.

STACEY J. 
Rating:
5.0

everything about the rental process was first rate

DENNIS P. 
Rating:
5.0

Customer did not leave a comment.

Franklin H. 
Rating:
5.0

Customer did not leave a comment.

TREVOR D. 
Rating:
5.0

Rental company and truck were great. Cost per mile $1.79 was excessive. Don't know if I will rent again

Gregory M. 
Rating:
4.0

Customer did not leave a comment.

PAUL P. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

I've used them several times over the past year always great to deal with and nice guys in the shop

EDWARD R. 
Rating:
5.0

Customer did not leave a comment.

DONNA M. 
Rating:
5.0

Could clean windshields!!

ROBERT S. 
Rating:
5.0

Very efficient, pleasant people. I will rent from them again.

JAMES P. 
Rating:
5.0

Love it nice people friendly

MARCOS S. 
Rating:
5.0

Customer did not leave a comment.

GREGORY B. 
Rating:
5.0

Never disappointed with Wurst & Sons.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

PHILIPPE K. 
No reviews have been submitted for this location.

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