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SHIRRELL V
Customer Reviews for XPS Tidewater
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were supposed to be open till 11AM, got there at 10:30 no one around... they did have a drop box and their QR code was on the key drop box. QR code took me to online truck return and it was easy to use.Also the neighborhood is kinda rough, wouldn't want my wife or daughters anywhere near their after dark...
RICHARD MThey did not check in my trailer on time, it was still checked out, they cannot find it, I was charged several hundred dollars and never refunded. Do not use this location, go to an actual UHaul building for services.
JOSEPH VGreat guys working here, great communication.
CHARLES SThe guys over at XPS are amazing, I accidentally went to the wrong location to pick up a reserved truck and they helped get me into a truck and even made sure I had the correct size truck for my needs. Amazing people and a quality job with cleanliness and thoroughness with the whole process . Highly recommend this location over others in the area.
ZACHARY R