Customer Reviews for YMK Trucks LLC
(U-Haul Neighborhood Dealer)

20 reviews

8625 New Kings Rd   Jacksonville, FL 32219

(904) 245-1910

Office Hours

  • Mon-Fri: 10 am - 7 pm
  • Sat-Sun: 10 am - 5 pm

Services at this Location:

Contact Us

(904) 245-1910

8625 New Kings Rd
Jacksonville, FL 32219

Services at this Location:

Office Hours

  • Mon-Fri: 10 am - 7 pm
  • Sat-Sun: 10 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Although conveniently close to my house, this location was more of a junkyard than a drop off location. Several boarded up dilapidated buildings and cars all over the place. Mid drop off, two individuals saw us from the junkyard, one hid behind a car, the other person approached my friend and I and demanded we hand them the keys. We told him the instructions were to leave the paperwork and the key in the box and he insisted we hand him the key. My friend asked him for identification and he got extremely irritated. I told him I will just follow instructions and drop the keys off in the box and leave and he could retrieve them from the box. He stared at me and slowly nodded. I felt extremely uncomfortable and somewhat unsafe. We were both shaken by this encounter and the fact the other individual was seen hiding behind a car in the distance. I will never use this particular location again.

AHMED E 
Rating:
5.0

Customer did not leave a comment.

Tyrina J 
Rating:
4.0

While the items I ordered and paid for that were to be included, only one was available and out of 24 pads I only had 18. But the manager gave me credits and was very personable

Donald F 
Rating:
5.0

Services was fantastic from my experience I see any improvement needed

TELISA W 
Rating:
5.0

My entire experience was excellent

TELISA W 
Rating:
3.0

Customer did not leave a comment.

James T 
Rating:
3.0

Customer did not leave a comment.

SHERRON E 
Rating:
5.0

Customer did not leave a comment.

Mark N 
Rating:
4.0

Customer did not leave a comment.

Ernest D 
Rating:
5.0

This location was very helpful. The agent packed the van and was very professional. He went out of his way to help

OLUSOLABOMI O 
Rating:
5.0

Excellent customer service. He came out while I was pulling and ask if I had any questions or concerns.

Lovell L 
Rating:
5.0

They were very professional helpful and I can't Thank them enough.

Wanda R 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN M 
Rating:
5.0

Just continue good service.

ROMEO M 
Rating:
5.0

Nothing I would recommend this particular spot to anyone and everyone.

keila q 
Rating:
2.0

I have this a low rating because I was charged the $15 insurance that I rejected when I made the reservation but the owner still added it which I will dispute with the credit card agency. This is why businesses lose customers, instead of conducting business professionally, they are deceitful in their dealings.

Carletta E 
Rating:
5.0

Customer did not leave a comment.

SAMUEL L 
Rating:
5.0

None

Jamar R 
Rating:
1.0

Ripped off

William B 
Rating:
5.0

Awesome service

EDWARD S 
No reviews have been submitted for this location.
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