Customer did not leave a comment.
Kayla L
Customer Reviews for Yellowstone Lakeside RV Park
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They called me ahead of time to see if everything was going okay, which I appreciated because the pickup location I requested didn't have an appliance dolly, but Yellowstone Lakeside had one ready for me.
Brian FChis is a stud, well deserved promotion
William DNot the best drop off location I have used.
KEVIN GGreat job for all you do!
LORENZA ZIt’s was closed when we turned in the equipment.
Jeff MI did after hours drop off so I can’t speak to the helpfulness of the personnel.
Bradley NUpdate the hours on your app.
Jeff LLady Could care less if we were there? 0 help website sucks app sucks. Customer service sucks.
Russell SReserved supplies (dolly, pads) not in truck. Truck covered in mud, sand, and dirt. Cab seats sticky and covered in sunflower seeds.
John WGreat people to work with. Be aware winter hours are limited, but everything is available for self checkin when people are not in office.
Andrew AWe didn’t ended up dropping of the uhaul to this place since there was a mechanical issue and road side assistance helped us instead yet a personnel from this location called to make sure everything was alright which was very helpful!
Chris PSo there needs to be a whole bunch of training at this establishment. Nobody knew what to do or how to do it. They did tell me this is the first vehicle that has been returned here. Also the office is old, messy and smelled like cigarette smoke. I was there about 30 minutes before they finally said that they didn't know how to check me out and they would send me an email with my receipt but I have never received as of yet.
Jerry W