The van I rented smelled like urine and the passenger seat appeared to have animal hair on it. I wonder if the pervious renter did not lock all doors when returning the van and someone slept in it between rentals.
SIMONE B
Customer Reviews for Yens Auto Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The van and the pickup location were fine. But the experience of trying to check out online was miserable, I would not do it again.
Andrew STruck was older and mildly beat up. It hadn’t been cleaned. My credit card was charge almost $400 for I don’t know what. Still working to figure that out. And get it made right. A $15 insurance charge was added even though I declined all coverage.
ANTHONY BEasy and fast Pickup and return.
OMOGBOLAHAN IIt was great! The guys working there were really kind and helpful.
William BVery happy with the service we rec'd. The staff were helpful, professional, and friendly.
Christopher BNa
brandon f