Customer Reviews for YOG N Jackson
(U-Haul Neighborhood Dealer)

199 reviews

2321 N Jackson St   Junction City, KS 66441

(785) 530-5434

Hours

  • Mon–Sun
    10 am–6 pm

Services at this Location:

Contact Us

(785) 530-5434

2321 N Jackson St
Junction City, KS 66441

Services at this Location:

Hours

  • Mon–Sun
    10 am–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Not much room for improvement Keep up the good work Mike and Dan.

Albert Q. 
Rating:
5.0

Customer did not leave a comment.

Brett E. 
Rating:
5.0

Customer did not leave a comment.

Bryan G. 
Rating:
3.0

Customer did not leave a comment.

Daniel J. 
Rating:
5.0

none easy to rent no problem

Robert G. 
Rating:
5.0

Customer did not leave a comment.

RODNEY G. 
Rating:
5.0

Excellent customer service from Mike

Tate Z. 
Rating:
5.0

Customer did not leave a comment.

Abdul R. 
Rating:
3.0

The fuel tank was aboutn 1/8 full. The attendant gave me a credit and told me to return it 1/8 full. The contract that I was given and asked to sign without having time to read it said the tank had to be returned 1/4 full. This cost me an extra $15.00 that I should not have been required to pay it the tank had been full. Also, I had to drive into a congested traffic area and consumed a half hour or more putting in enough gas to get me where I needed to go. Then another 1/2 hour consumed after I as told by the turn in agent that a 1/4 tank was needed. Also, there were not any packing pads or blankets in the truck.

Craig A. 
Rating:
5.0

Customer did not leave a comment.

Kylie A. 
Rating:
4.0

The service was fine, very professional

marvin H. 
Rating:
3.0

Customer did not leave a comment.

Jayme B. 
Rating:
5.0

Customer did not leave a comment.

Andrew P. 
Rating:
5.0

Mike was fantastic- went out of his way to make sure we were taken care of. Would recommend him to anyone looking to pick up a uhaul in the JC area.

Cory S. 
Rating:
5.0

Great experience, no changes! Smooth process, answered all our questions.

Suzanne A. 
Rating:
5.0

Customer did not leave a comment.

Harley H. 
Rating:
5.0

I had hassle free fast friendly service Mike is awesome he took care of everything that we needed the truck was in good shape it was clean smelled good would definitely recommend this location to everybody that I know

Bonnie K. 
Rating:
5.0

Our representative was phenomenal. He was charismatic, honest, and gave great advice for our trip. Would recommend him time and time again. 100/10 stars.

Anna B. 
Rating:
5.0

Customer did not leave a comment.

Cynthia L. 
Rating:
5.0

Nothing!!! They went above and beyond to make sure we were taken care of. They made the moving process as easy as possible for us from start to finish. I would recommend them to anyone. GREAT SERVICE!

doug H. 
Rating:
5.0

Mike was terriffic.

Stan A. 
Rating:
5.0

Customer did not leave a comment.

Lorna K. 
Rating:
5.0

Mike in Junction City was very accommodating and helped me through the whole process while being super friendly. Y'all need to give him a raise or something

Samuel H. 
Rating:
5.0

Customer did not leave a comment.

Giovani L. 
Rating:
3.0

Customer did not leave a comment.

Robert A. 
Rating:
4.0

Great customer service

Monica G. 
Rating:
4.0

He was great!

Monica G. 
Rating:
5.0

I could not have asked for a better experience, honestly!

Tammy Lea P. 
Rating:
5.0

Mr MIke very helpful, he made this process fast and easy with this rental truck and auto transporter , definitely recommend this location. MY ETS move was super easy, He was always checking if everything was good on my process of move out

Daniel R. 
Rating:
5.0

Awesome service, great deal too. Truck was dirty but it was no big deal, helped me to the end. Will recommend!

Christian R. 
Rating:
5.0

Great man that helped us out. Made sure we were well taken care of just in case.

Ryan L. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Mike was very helpful thru the entire process and made everything very easy and stress free.

Ryan W. 
Rating:
3.0

Equipment was clean but immediately had to take the auto transport trailer to the truck stop to air up the tires. Contact person at this site was helpful over the phone.

Kyle A. 
Rating:
5.0

Customer did not leave a comment.

Logan E. 
Rating:
5.0

U-Haul Kansas rocks!! Very friendly staff. Went above and beyond to help

Mayra B. 
Rating:
5.0

Customer did not leave a comment.

Monika M. 
Rating:
5.0

Mr Mike was very helpful. We were in and out in no time at all. I'm glad we called.

Raymond C. 
Rating:
5.0

Mike (the manager) was super helpful and had exactly what I needed in stock and ready to go.

Jon S. 
Rating:
5.0

My first experience with YOG was great.

TIMOTHY H. 
Rating:
5.0

Not much to improve on! Great service from Mike!

William P. 
Rating:
5.0

Mike was really nice and helpful. We definitely enjoyed his service and will recommend to others.

Tracy M. 
Rating:
5.0

Definitely recommend! Very friendly and helpful setting up everything making our move so much easier and less stressful!

heather A. 
Rating:
5.0

Customer did not leave a comment.

Kalip C. 
Rating:
5.0

Customer did not leave a comment.

PRASANNA B. 
Rating:
5.0

THEY WERE ABOVE AN BEYOND !

Huy T. 
Rating:
5.0

Customer did not leave a comment.

Caitlin P. 
Rating:
5.0

Customer did not leave a comment.

LEXUS R. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS M. 
Rating:
5.0

Awesome service !!

Levi L. 
Rating:
5.0

The Uhaul at Metcalf was great! The gentleman that help me was nice and made shure I was taking care off.

ANTONIO C. 
Rating:
5.0

N

Robert S. 
Rating:
5.0

These guys and their business are great! Will definitely be using again...already have the family on board! Thanks guys!

Hanna A. 
Rating:
5.0

Customer did not leave a comment.

HUNTER D. 
Rating:
5.0

Customer did not leave a comment.

Peter S. 
Rating:
5.0

Customer did not leave a comment.

Jerry C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M. 
Rating:
5.0

Mike was super helpful throughout the entire process, made it simple.

Marcos S. 
Rating:
5.0

Customer did not leave a comment.

Jeremiah L. 
Rating:
5.0

Mike, the man helping me when I picked up the truck, was extremely helpful and knew his stuff. I appreciate it!

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

Allysa P. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Again, Mike came through with a trailer at the last minute which made my PPM go by smoothly. Previous experience was already great and it was a no brainer to use Mike at YOG to meet our moving requirements. Mike goes above and beyond every day. Thanks, Mike!

DANIEL B. 
Rating:
5.0

Mike at YOG made my whole PCS experience better. A true friend of military personnel, Mike will ensure you are set for your trip. He will get you what you need to meet your timeline. If you are PCSing from Ft Riley and need a U-Haul, definitely talk to Mike. You will not be disappointed.

DANIEL B. 
Rating:
5.0

Mike went above and beyond! He makes sure to take care of his customers as much as he possibly can. I would highly recommend this location and Mike to anyone looking to rent with uhaul!! Thanks Mike!

Christine F. 
Rating:
5.0

mike was absolutely great and was wonderful with making sure we had everything we needed and more

Spencer B. 
Rating:
5.0

This was superior customer service. Above and beyond. Will recommend this location to everyone and anyone. Thank you for making this move as stress-free as possible for me and my family!

Kathleen B. 
Rating:
5.0

Mike was probably one of the best U-HAUL renters I have ever worked with. He really made the process easy and helped fix the tow dolly with a defective tire with no hassle! Would highly recommend to everyone!

KEVIN CHRISTOPHE W. 
Rating:
5.0

Customer did not leave a comment.

Jenifer S. 
Rating:
5.0

the level of professionalism and customer service was out of this world. Mr Mike was incredible and very punctual with extended my reservation. He communicated very well and I will definitely use this place again. Best business I've used in 20 years of moving in the military.

Michael W. 
Rating:
5.0

Mike was incredible! Very helpful, responsive, and straightforward.

Jack H. 
Rating:
5.0

Working with Mike was the best Uhaul experience I have ever had. He really went out of his way to make sure I had everything I needed to make my move as easy and convenient as possible!

Sydney B. 
Rating:
5.0

An amazing experience. Would definitely recommend anyone in the nearby area to go through this location.

BRYCE R. 
Rating:
5.0

The lady I spoke to from regional was very disrespectful and no did not help me at all. Mike at Jackson st in junction city was very helpful. He made sure I got the truck I wanted for my move that I travel 700 miles for.

JAMER L. 
Rating:
5.0

Customer did not leave a comment.

DANE R. 
Rating:
5.0

Customer did not leave a comment.

Amanda F. 
Rating:
5.0

Mike at Yog was awesome, super helpful, and responsive. Thank you

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

ZACKARY D. 
Rating:
5.0

Mike was very helpful and generous. Our move to Texas was made easier with his offer of extra days and miles to help us have a smoother transition. Thank you for the help.

Margot G. 
Rating:
5.0

Mike is excellent to work with on a rental truck.

KERRY S. 
Rating:
5.0

Mike was super helpful and great to work with on the rental!

KERRY S. 
Rating:
5.0

Mike was an amazing help to my husband and I. This man went above and beyond to ensure that we had everything we needed. I recommend this location to anyone needing uhaul services.

JaNice M. 
Rating:
5.0

Need a turn in receipt

DANE R. 
Rating:
5.0

No comment perfect and good service and thank you so much

MOUKDA M. 
Rating:
5.0

Pick up was super easy. Appreciated the customer service.

ARTHUR G. 
Rating:
5.0

Excellent U-Haul dealer. Worked with me to make sure I had everything I needed to make my move go smoothly!

Caren B. 
Rating:
5.0

Customer did not leave a comment.

Anna H. 
Rating:
4.0

Customer did not leave a comment.

Jeren G. 
Rating:
5.0

Mike was a huge help and went through every step of the way. A HUGE improvement over our last Uhaul experience. Will definitely use YOG again.

Alexander A. 
Rating:
5.0

Customer did not leave a comment.

Jana T. 
Rating:
5.0

Customer did not leave a comment.

Dave D. 
Rating:
4.0

Great service from Mike. Great guy. Here is the problem I have. I locked my keys inside the truck. I am sure I am not the first to do this. I called Mike for help. He told me to call the roadside number on the contract. While the contract was in the truck and I had to pay $60 bucks to have a guy come and unlock the door. The contract did not have a number on it. There was a email address for roadside service. I feel that this should be a number and I should not have to pay for this service if it comes with the truck. I ask that you fix this. Besides that everything else was awesome

Marcus B. 
Rating:
5.0

Customer did not leave a comment.

Tasha O. 
Rating:
5.0

Very friendly and helpful.

Kimberly R. 
Rating:
5.0

Nothing! Mike was fantastic to work with and went above and beyond when we needed a trailer at the very last minute to move our daughter home from college.

Cherie K. 
Rating:
5.0

Mike was very friendly and helpful. This was our 3 u-haul place we went to due to.not being able to get ahold of anyone at the other 3 locations.

Darcy P. 
Rating:
5.0

Customer did not leave a comment.

Kossi Joujou A. 
Rating:
5.0

They were good and friendly and very helpful

CHARLES S. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth B. 
Rating:
5.0

The guy was great and had the trailer I needed and wanted. Was easy pickup and drop off.

brett B. 
No reviews have been submitted for this location.

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