Customer did not leave a comment.Jorge H.
Customer Reviews for Your Space Storage at Rolling Rd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing at this timeRay J.
Customer did not leave a comment.James Y.
Customer did not leave a comment.Tammy M.
Easy to reserve online and staff were super friendly and helpfulTu B.
The process was friendly, quick and very reasonable prices. Dave and the other person were extremely helpful, friendly and professional. Coming back again when I am ready to move to new home.MICHAEL W.
Customer did not leave a comment.Tia O.
Customer did not leave a comment.Darnell J.
David was soo helpful and very pleasant. Great customer service.Kara W.
If an equipment is not available, the customer should be notified on time.Samuel G.
The staff was friendly and explained everything pretty straightforward.Hiram O.
Customer did not leave a comment.Shana R.
Customer did not leave a comment.Keya W.
Customer did not leave a comment.JASMIN S.
Customer did not leave a comment.LENA J.
Customer did not leave a comment.kyle C.
Nothing to improve! This was the 2nd time using this location. If needed, I'll be returning to this location again. All staff was welcoming and polite. Great customer service experience.Jerome I.
Trying to pickup this truck was a nightmare. After 2 hours of trying to follow the share app, my reservation was incorrect and I ended up without a truck. I made this reservation over two weeks ago and had to find another truck.BRITTNEY E.
Customer did not leave a comment.Angelita V.
Customer did not leave a comment.DESIREE N.
Customer did not leave a comment.Courtney A.
Customer did not leave a comment.Kimberly J.
Customer did not leave a comment.Kimberly S.
Customer did not leave a comment.EDDIE L.
4WD should be standard on all vehiclesChristopher H.
Customer did not leave a comment.Clarity S.
Customer did not leave a comment.CALVIN S.
Customer did not leave a comment.Larry P.
No issues, Returned Truck Tank,Fill,Cleaned and Undet MileageKenneth L P.
Customer did not leave a comment.Samuel M.
Customer did not leave a comment.Joanne C.
Customer did not leave a comment.WALTER B.
Nothing. You are wonderful.Jennifer P.
Customer did not leave a comment.Norma J.
N/A at this timeNoble K.
Customer did not leave a comment.REGINA I.
Customer service was greatNoble K.
Keep doing what you are doingRheila P.
Keep downing what your doing.Great job.VICTORIA B.
The amount I got when i did the reservation changed when I got to the store. Very big inconvience.latoya B.
Excellent staff very respectfulJessie M.
The staff was very friendly and welcoming! The location looks modern and nice, love the new look. The engine light came on 10 minutes into the rental, and the van was stalling with acceleration the entire ride which made me very uncomfortable. I was able to complete my move, so I was thankful for that.Ngina H.
The staff at the physical location were very helpful, and a man named Keith with uhaul help was super helpful and professional when we had to call for something about the truck.Nicole S.
Customer did not leave a comment.Vontini C.
Customer did not leave a comment.Karl D.
The Staff was friendly and welcoming. I felt at ease the way he went thru every detail of the rental with me. The trucks cabin was somewhat dirty(mud all over mats). The truck needs its transmission checked. They staff made my visit the BEST!!Jemel T.
From my experience, everything was handled professionally. One can appreciate this type of atmosphere. The service provider and the customer must do what it takes (their parts) to make for a smooth business agreement.Pamela S.
Customer did not leave a comment.Mark T.
Open a little earlierWilliam F.
Customer did not leave a comment.Obdulio O.
David was awesome. Thank you.sheree M.
Customer did not leave a comment.Lashonda J.
The young man that helped us forgot his name on 10/22 9am - 3 p was excellent customer serviceanita H.
good people.nice experience...HIMLAL G.
This dealer is very friendlyRichard A.
Customer did not leave a comment.Marshell H.
everything is goodJames S.
Customer did not leave a comment.jagrani S.
Customer did not leave a comment.Kevin B.
Customer did not leave a comment.Kate G.
everything is goodJames S.
Reserve a van and couldn't get pick up after hours. The next day went back i had to used a truck instead asked for a furniture dolly they gave me a hand truck which they couldn't cancel instead they gave me a 1800 number to call. I am highly disappointed and wouldn't go there again.Dwain B.
Customer did not leave a comment.Antoinette B.
Customer did not leave a comment.Steven C.
Customer did not leave a comment.calvin E.
Van, utility dolly and the office staff were all fantastic. It was a very easy process and stress freeSophia L.
everyone in the office is great nothing that I can seeJames S.
I would like to see you wash your vehicles more often. Customer service is the best. The rental process is efficient and fast. The vehicles are in great shape.CHRISTOPHER C.
There was roaches crawling in back of the truck where I had to put my customer furniture.Steve M.
Truthfully I found the employee that handled the on site portion of the rental to be efficient and knowledgeable. I would definitely rent from you again. The truck I rented was not cleaned out. Thats why I didn't give you guys a higher rating.Marlene S.
Customer did not leave a comment.Cheryl B.
Customer did not leave a comment.Alberta M.
Customer did not leave a comment.Jijuan O.
All was well and easy!Samuel G.
Customer did not leave a comment.Rosemarie S.
The breaks were sqeaking other than that the customer seevice was greatNina S.
Customer did not leave a comment.Stacy S.
My issues is with ROAD SIDE ASSISTANCE &CUSTOMER SERVICE. I called Roadside ASSISTANCE and was left on hold 40mins. I recalled them and the same thing happened. I then called the local dealer and was give Customer Service. They said they can't helped, they don't work with that department. Please call me 443-306-3269Donna H.
Customer did not leave a comment.Yetunde T.
Customer did not leave a comment.James S.
The agent I worked with was very courteous. His service wS extraordinary.novelette A.
Customer did not leave a comment.Angie D.
Customer did not leave a comment.Gordon J.
Customer did not leave a comment.KEITH B.
Take cash not everyone has a cardDarryl A.
The rate was to High! I should have checked the miles before I left to make sure it was correct. I was is a rush to get my day started, and when I returned it said I went 33 miles. I felt like that was terribly wrong however I had no way to prove it. If I ever use Uhaul again I will be sure to get their 15 minutes early to check everything before I leave!Eboni O.
Customer did not leave a comment.Don S.
Awesome service, and welcoming staff. Would definitely use this location again.Lamont S.
Customer did not leave a comment.Darryl S.
This was my third time rented the truck and also we rented your storage about 4 months may be if you check the file it was under Genet sherk . So I am happy with it we will refer customer and after three months I will come to rent again to move back to hour house.ThanksSisay A.
Customer did not leave a comment.Raheem Y.
Customer did not leave a comment.Carol L.
Customer did not leave a comment.Baron W.
Customer did not leave a comment.Myron W.
Customer did not leave a comment.JAHFARI C.
Customer did not leave a comment.Sheree M.
1st. Online I scheduled prior for my pick up at reisterstown road and northern parkway and you all changed my CONFIRMED Reservation to a location inconvenient. 2nd. You shorted me on the 2 packs of moving blankets and never notified me of it. Therefore, where you MOVED my reservation caused me to go to opposite end of county to city to get moving blankets. 3rd Upon traveling on my moving day to get blankets; your SYSTEM crashed for credit cards and I needed cash to purchase blankets which I did not have and clerk unsympathetic. This took me additional 58 minutes on Sat move day plus 23 minutes out of my way and therefore LATE for MOVING especially having to get truck back at 4pm. 4th, I returned truck and could not get receipt until Sun. 5th I purchased cling wrap which had no cling, despite not using and putting back in wrapper and having to return blankets to an additional Uhaul where I got blankets; REFUSE to accept wrap back and refund me. 6th Upon review of receipt, it appears charge per mile was $1.29 vs the online quote at initial sign up which is showing .99 per mile. BTW, your customer service individuals who confirm reservations tones are sharp and rude.ADRIENNE C.