Customer Reviews for Your Space Storage at Rolling Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Your Space Storage at Rolling Rd

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Neal F. on

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Keha H. on

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The associate that I deal with was so nice and customer service oriented. He was wonderful.

Jazzman E. on

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Stephanie M. on

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The lady I dealt with was very nice and understanding.

Jochebed B. on

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Sisay A. on

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We are happy about your service and we will tell for others about your service.Thanks

Omar S. on

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Be open later.

Rosana J. on

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Awesome customer service

Jemel J. on

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Guy R. on

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Ordered 12 pads with truck. Was informed at pickup that they didn't have any at that location. Bad.

Rita U. on

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Angel W. on

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Lorris W. on

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the vehicle that I had reserved online wasn't available when I arrive to pick up the vehicle.

TRACY C. on

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pamela Q. on

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mprove/update the computer system personnel were fantastic

Aaron R. on

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RICK S. on

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Joseph H. on

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The after hours pick up was a hassle to have you guys call another person to confirm I won't steal the truck. It took an additional 40 minutes to get the truck (although I was at the UHAUL location) to get the truck because my secondary contact was not available.

Sergio R. on

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Jaynice B. on

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Anthony B. on

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Curtis C. on

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The front desk staff was very friendly and made the whole experience very enjoyable! Would use this location again

Shantiqua P. on

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Clarine H. on

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Ronitta C. on

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Marquis W. on

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Customer service was great!

Heather M. on

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Everything was quick and easy. Al of the staff was very helpful. I had more trouble with the app.

Felix D. on

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Maintain the standard and keep the flag flying

Tavis B. on

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Lewis B. on

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Really,nothing

Carol B. on

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Shari S. on

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Bijan H. on

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Cheri B. on

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The associates were very nice and the establishment was very clean. The process was very smooth. Thank you

Adriane W. on

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Oluyemisi A. on

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Muzakkir M. on

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Niya L. on

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Donna W. on

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JOEL K. on

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Alfred J. on

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James C. on

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Staff was pleasant and helpful

Janay J. on

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Marni S. on

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Fast, efficient & professional. Keep doing what ur doing.

Desiree B. on

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William I. on

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The software app for return did not work, and there was no ear area on the paperwork to document returned fuel level or mileage.

Robert C. on

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Not a thing. Great manger in store !!!

BRANDAN B. on

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Ginna M. on

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Great service!

Desiree R. on

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moussa K. on

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The location is not the problem. The self renting is terrible. Even returning the truck was terrible.

MIKE M. on

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My rental was sandwiched between 2 other trucks. Had to wait for another customer to move. The truck I was driving had a loud noise coming from the wheels. I believe the bearings are very bad. The steering wheel was very out of line which made it difficult to maneuver. I feel the truck is in dire need of repairs. The passenger door would not open, had to be opened from the inside

Delema J. on

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This Rolling Road location awesome. The representatives were very helpful and knowledgeable. Also they where very friendly.

Lisa H. on

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James P. on

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DeLander C. on

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I store my items here and have rented or returned trucks here multiple times. I’ve never had an issue so far

Jessica G. on

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Online shop needs work, but the staff in store were fantastic!

MIA M. on

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Bridgette C. on

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Christine W. on

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jordan W. on

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Cornell J. on

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Nothing. Maintain the excellent service

Danielle M. on

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Crystal was wonderful

Simon O. on

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I was overcharged. Not encouraging on the phone when you call them. The hidden charges made my blood boil

L'Tanya W. on

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Francine A. on

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franklin O. on

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More of customers understanding.

Sallye H. on

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joseph N. on

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Good customer service

David C. on

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Yeny G. on

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the only bad thing was that I found 3 bullets in one of the doors. and that could have caused me many problems.

Cassandra B. on

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Refugia H. on

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arthur W. on

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Again, everything was great at this location

Curtis M. on

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dixie H. on

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Tiffany P. on

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Carlos B. on

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Jamira T. on

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ROSE C. on

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Nothing. Service was excellent!

Charles Y. on

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Uhaul staff on duty should be honest with costumers on the returning dates and time. I was told a different date and time verbally by the staff I met and had a hold different date and time on the agreement sheet, which cost me an over charge to my account. That’s stealing and it’s bad.

Kia A. on

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jim G. on

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olushola A. on

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After I called and explained to them I had proof as to where the gas was they still charged me gas I specifically took a pic of the gas b4 I left and they told me it was no good and they told me it was nothing they could do to help me

Shelley J. on

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Ms. Ellen was amazing. She was very helpful especially since I was so stress out. She made the move so much easier. Thank you Ms. Ellen and staff.

Ltanya W. on

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lisa G. on

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Gary S. on

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windows were dirty. floor was dirty.

Iesha J. on

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I didn’t know it was a drop box for the keys so , I would say make sure the customer knows they can drop the keys in the drop box

Towanda W. on

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Mia M. on

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Absolutely nothing. This was the best experience ever. Way to redeem yourself Uhaul.

Ogechi O. on

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Give coupons or discounts to frequent renters

Jaimi B. on

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April W. on

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Jessica H. on

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Tara G. on

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The staff at The Center in Westview should go to this location for training. The entire rental experience was like day & night, I will always rent from this location they are friendly, willing to help and act as if they actually care about the customers needs. A+ for this location, Thanks so much for understanding that moving is already a stressful situation & not adding to it.

Michael J. on

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It’s a great location. Fast, friendly, and clean.

michael S. on

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Truck had over 141K miles on it and was running shaky. Stalled at stop signs and traffic lots several times. I made people at location aware of it. Truck was clean.

Curtis R. on

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Lewis K. on

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Evrything was wonderful and quick.