Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Vehicle had flat rear tire when picked up. Padlock on back of truck didn’t work.
NEIL M
Rating:
5.0
Customer did not leave a comment.
THEODORE W
Rating:
5.0
Drop off location! I live in Gwynn Oak MD but I picked up items in belair MD which is why I rented from belair. I couldn’t do a drop off close to home but there are locations close to me.
VANDERVELT A
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER K
Rating:
5.0
Customer did not leave a comment.
SARA H
Rating:
5.0
Customer did not leave a comment.
ODELL J
Rating:
5.0
Customer did not leave a comment.
Bjorn F
Rating:
2.0
Confusing dropoff. No paperwork given stating it was returned in good condition.
JOSEPH F
Rating:
5.0
Customer did not leave a comment.
KENTRELL H
Rating:
5.0
When delivering during after hours there are no instructions on how to properly return the vehicle due to the location being a gated business.
Kelly B
Rating:
1.0
Missing hand truck we had to go buy one
Michelle F
Rating:
3.0
The hitch rachet lock did not work and I was not informed as such. I was lucky to get home without losing the trailer. The rachet down was completely loose.
STEVEN B
Rating:
5.0
Customer did not leave a comment.
MARK L
Rating:
5.0
Customer did not leave a comment.
David W
Rating:
5.0
Customer did not leave a comment.
JEFFERY C
Rating:
5.0
Staff was very professional and helpful.
MICHAEL R
Rating:
5.0
Super easy drop-off process.
CHRISTOPHER K
Rating:
5.0
Customer did not leave a comment.
BEVERLY V
Rating:
5.0
Customer did not leave a comment.
SCOTT G
Rating:
5.0
Customer did not leave a comment.
JANICE W
Rating:
5.0
Customer did not leave a comment.
Mary W
Rating:
5.0
Customer did not leave a comment.
Stephen S
Rating:
1.0
I was charged four different times for my rental and now have to dispute through my credit card
Chantell S
Rating:
1.0
See above
AKBAR M
Rating:
3.0
Customer did not leave a comment.
Dolores T
Rating:
5.0
Customer did not leave a comment.
Kim S
Rating:
5.0
Customer did not leave a comment.
Barry L
Rating:
5.0
Customer did not leave a comment.
Michael L
Rating:
5.0
Customer did not leave a comment.
Laura W
Rating:
5.0
The truck was clean but I was disappointed that it did not have a backup camera. Backing up was difficult to navigate because I was solo.