Customer Reviews for Your Storage Place
(U-Haul Neighborhood Dealer)

Rating:

5.0

Great service by Omar. Very easy transaction, knowledgeable and helpful! AAA+++

Rating:

5.0

Customer service was excellent, fast and efficient.

Rating:

5.0

Everything went smoothly, office staff helpful and friendly. Ty

Rating:

1.0

This location rented out my reservation to someone else and used my contact and payment information. I don't see how this was possible since the person they gave the truck to had a name completely different from mine. Inexcusable all the way around.

Rating:

5.0

Good Services.. But they Dedect 10.$ Exstra

Rating:

3.0

It was unclear whether the facility was open or not and the front door was locked. Would make it clear how to drop off the rental truck in the future.

Rating:

5.0

The store rep was amazing full of great energy & so helpful!

Rating:

5.0

Excellent

Rating:

1.0

The back of the truck was full of feces, didn't bother to clean it out and when told about it they didn't care will not be coming back to U-Haul

Rating:

5.0

Good customer service and welcoming team

Rating:

4.0

This is for Uhaul(not the location itself) the last two times I've rented a truck, the fuel was at least an 1/8th of a tank lower than specified, and both times I filled the tank back to where it truly was(I've got photographic proof) and was still charged 3 Gallons each time. When I respond to it I get absolutely no response, so in my Estimation, uhaul is knowingly ripping people off. Charging each person $15-20 extra is huge, to the tune of hundreds of thousands of dollars a day total....

Rating:

1.0

I rented 1 day, returned that day and was charged for 2 days. Nobody instructed me to do any dropping activity when I left the key. I will be requesting a refund for the 2nd day.

Rating:

5.0

The lady who was attending to me was not professional. She included Safe Trip when I told her not to. I made her correct her mistake. I ordered a small dolly while she said there is only big appliance dolly and that she never saw my order. She didn't hold the door open so I can take the dolly out.

Rating:

5.0

Thank you:)