Customer Reviews for Z Family Auto
(U-Haul Neighborhood Dealer)

Rating:

5.0

We had a great experience dropping off the trailer earlier than we expected. It took less than 2 minutes to return the trailer and the staff was so sweet and welcoming.

Rating:

3.0

It was just one UHAUL parked in a small parking lot. I think I would have been more concerned if it was dark out. Not a place that you could leave a car.

Rating:

5.0

I can't think of anything!

Rating:

2.0

We paid for furniture blankets and they didn’t leave them in the truck for us. Also the locks for the keys don’t work very well at all and it took us forever to get them open

Rating:

5.0

Nice friendly staff!!! Will use them again!! And will bring my car in for service

Rating:

1.0

The seatbelt did no tighten and was lose. The dash was sticky and the doors were hard to open. Customer service was HORRIBLE. They hung up on me and my wife. Overall bad experience

Rating:

5.0

Would of wished the mirrors had a inside remote to adjust them. Everyone was super nice. I plan on using them again when I have to move my stuff out of the garage we put it in today.

Rating:

1.0

I would appreciate if your sale associates would verify correct information regarding assigning someone a uhaul. Someone was given a uhaul by providing this location a number which was connected to me long ago. Without verifying I was sent an email with the customer information such as contract and one for me which I have no association with the individual. I have reached out to customer service which was no help as well. The contract number is 77226168. For future reference please verify information to avoid such an upsetting manner.

Rating:

3.0

The truck was a mess and sounded terrible!!

Rating:

4.0

Give the deposit back before 5 days.Truck returned & paid....why 5 business days?,Scam..Going to Penske next time for sure....Shame on you...