Customer Reviews for Zapata County News

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Zapata County News

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Dora B. on

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People are friendly!

James R. on

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Not happy at all with an additional $40 charge! I did not agree to that and still y’all can bill what ever you like! Not happy! Will use someone else in the future!

Marco F. on

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Great staff and customer service.

anabel O. on

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The cabin of the truck appeared clean. However, I had a headache most of my drive due to the smell of dirt coming from the A/C vent.

Annette G. on

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Customer did not leave a comment.

Armando G. on

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I picked up the truck the only 26 foot they had. I didn’t travel a mile before the truck was smoking from the engine and the a/c was not working. I called Uhaul and was given the run around. I was told someone would come out to check the truck in 2 1/2 hours. After they didn’t arrive I called again and they told me to give them another half hour. I waited for another hour and called again. Customer service told me the person who was suppose to go was not answering that they will get back to me.The initial call to customer service was at 8 pm Finally at 3 am I was told that I could go get a replacement truck that was 50 miles away. I drove to the location and they said they had no knowledge of the replacement although I had a text message from Uhaul saying I had a replacement. When I returned the truck in San Antonio they charged me $30 extra for mileage although I had to drive 50 miles to pick up the replacement truck.

Shuna W. on

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Customer did not leave a comment.

Jose V. on

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Keep up the good work

robert V. on

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You were awesome. So helpful

Rosa M. on

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Alfonso C. on

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Carlos H. on

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Great job keep it up

florencio M. on

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Caesar C. on

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Nothing

Barbara S. on

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TANYA M. on

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They were very nice and helpful told us everything we need to know from the terrible experience on Colorado

Barbara R. on

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Daniel M. on

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none

terry C. on

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Sergio G. on

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irvin H. on

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lewis H. on

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veronica A. on

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Barbra K. on

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GUADALUPE G. on

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excellent customer service from Ms. Gonzalez

JOANN G. on

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Albert M. on

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It a drop-off spot and no u-haul personal we're present

MARIO P. on

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The staff was very helpful.

Erica G. on

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mario P. on

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Was a little confused about prices timing, 2nd specifics but reply appreciated the ability to drop off whenever.