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Edgardo P.
Customer Reviews for Ziggy's Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was wonderful!
KATHRYN L.Everything was as described
Josephine V.Was very fast and accommodating
Sandra C.Nothing. Great customer service that is both friendly and knowledgeable.
Seth L.I've rented the trailer many times from different locations and this was the smoothest transaction yet. Excellent customer service. A+++
EILEEN O.Smooth and eazy trailer rental
Kenneth M.I had reserved from 11-3 but was not able to use until 11:30 as the person ahead of my reservation did not return it on-time. Sadly, I was charged the full 4 hours. Additionally, when I went to return the truck via web even with location services on, I was not able to do so. They did not have a barcode to scan to confirm the drop off.
SUZANNAH M.I love Ziggy's
Daniel A.So easy. Phone was a game changer. No real contact needed. And very easy to use. Thanks
Pete G.Associate very warm and personal.
Lily H.Very professional.
ROBERT S.Ben is very punctual and detail oriented
Dennis W.Uhaul was VERY accommodating and flexible with our frequently changing schedule. The customer service representative Tracy deserves a medal for her patience! The truck itself was a bit banged up- not a big deal considering what its use is. However, there was an issue with the cables that open and close the back door or the truck, and it would only close and open half way because of the rusted cables. This potentially dangerous situation caused us a loss of time, and resulted in my husband having to cut the cables to free the door. Ziggy's auto was very accommodating as far as pick up and drop off, and letting us leave our car there for 2 days. They are in an accessible location, and we will certainly use them again.
Martha A.Great customer service ! Great rental experience!!
Christine A.The inside cleanliness was terrible and when I attempted at least five times to download the photos of the inside of truck on the “check in†U-Haul app and it kept coming up error message. Then it timed me out after several tries. I saved the photos on my phone. The gentleman that assisted us and did the paperwork was very good. No complaints there.
ROBERT T.I' ve been renting u-hauls for 30years&this is a good store!!!!
Mike W.Process was very easy! Excellent customer service! Would definitely rent again and refer anyone looking to rent!
James H.Manager was on top of game
robert J.Very friendly and accommodating. There were no surprises.
Thomas C.Thank you very much for all your help. You went above and beyond. I'm so grateful. Thanks again
Kelly A.Super easy and the truck was great. The team at Ziggy's is easy to work with and friendly
cameron L.The trailer worked perfectly for our needs. The site we rented to was very accommodating letting us add a day And alter our pickup time.
Laura P.The attendant was helpful and friendly. The lot is crowded with cars and u-haul trailers making it a little difficult to park the trailer.
Gary C.This pickup location was changed by Uhaul a week after I made this reservation. It added an hour to my pickup. I understand the need to change but I should have been made aware that possibility at time of rental.
ThomasL S.Staff very friendly and helpful
ed F.Always well maintained equipment and hassle free experience dealing with Ziggy's. Repeat customer.
Christopher D.Best Uhaul experience ever. I will always use this location in the future.
Mark G.All Good
Paul G.Great service
david Z.Simply a wonderful business friendly knowledgeable staff. I would recommend again and again.
Elizabeth P.As stated above, this was not my actual company stated drop point. I dropped it on Thursday before they opened to miss traffic in a strange area. I called and left a message explaining why I had, leaving my phone number if they had questions. I called Saturday and was told it wasn't there and had probably been re-rented. I called your main number to check and your rep called the location and found out it was on their lot and closed the contract
douglas M.The representative at Ziggy's was awesome! He even cleaned windows on the truck that had been overlooked. He was kind and very helpful.
Susan S.Inside of truck smelled like garbage because there is a garbage company across the street from where uhaul trucks are parked.
Elizabeth A.No license plate on trailer
David I.Great service and attention is good
CLAUDIO S.Ben! You're the best! Thanks.
colette O.Everything was great!
Michelle A.