Customer did not leave a comment.
carl c
Customer Reviews for Ziggy's Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
As always Uhaul exceeded expectations!
Peter RMore comfortable seats
Kathleen WInside of truck was not clean from previous renter. There was broken glass and wet moving blankets.
Jonathan SNothing gentleman was amazing. Excellent customer service
jodie hNo signage. Was informed they were open, they were not. Ended up using drop box. The no clear area of where to park the truck.
Cory CThere wasn't Anyone at the Location to accept my trailer return. I Returned the Trailer at 1:00PM on Sunday, 12/10/2023 Today is Now Wednesday, and No One Has Called or Emailed me that I Returned the Trailer.
Christopher BCar hauler trailer rented had recently been refurbished and worked great. Service was excellent as usual.
Seth LCustomer service was wonderful!
KATHRYN LEverything was as described
Josephine VWas very fast and accommodating
Sandra CNothing. Great customer service that is both friendly and knowledgeable.
Seth LI’ve rented the trailer many times from different locations and this was the smoothest transaction yet. Excellent customer service. A+++
EILEEN OSmooth and eazy trailer rental
Kenneth MI had reserved from 11-3 but was not able to use until 11:30 as the person ahead of my reservation did not return it on-time. Sadly, I was charged the full 4 hours. Additionally, when I went to return the truck via web even with location services on, I was not able to do so. They did not have a barcode to scan to confirm the drop off.
SUZANNAH MI love Ziggy’s
Daniel ASo easy. Phone was a game changer. No real contact needed. And very easy to use. Thanks
Pete GAssociate very warm and personal.
Lily HVery professional.
ROBERT SBen is very punctual and detail oriented
Dennis WUhaul was VERY accommodating and flexible with our frequently changing schedule. The customer service representative Tracy deserves a medal for her patience! The truck itself was a bit banged up- not a big deal considering what its use is. However, there was an issue with the cables that open and close the back door or the truck, and it would only close and open half way because of the rusted cables. This potentially dangerous situation caused us a loss of time, and resulted in my husband having to cut the cables to free the door. Ziggy’s auto was very accommodating as far as pick up and drop off, and letting us leave our car there for 2 days. They are in an accessible location, and we will certainly use them again.
Martha AGreat customer service ! Great rental experience!!
Christine AThe inside cleanliness was terrible and when I attempted at least five times to download the photos of the inside of truck on the “check in” U-Haul app and it kept coming up error message. Then it timed me out after several tries. I saved the photos on my phone. The gentleman that assisted us and did the paperwork was very good. No complaints there.
ROBERT TI' ve been renting u-hauls for 30years&this is a good store!!!!
Mike WProcess was very easy! Excellent customer service! Would definitely rent again and refer anyone looking to rent!
James HManager was on top of game
robert jVery friendly and accommodating. There were no surprises.
Thomas CThank you very much for all your help. You went above and beyond. I’m so grateful. Thanks again
Kelly ASuper easy and the truck was great. The team at Ziggy’s is easy to work with and friendly
cameron lThe trailer worked perfectly for our needs. The site we rented to was very accommodating letting us add a day And alter our pickup time.
Laura PThe attendant was helpful and friendly. The lot is crowded with cars and u-haul trailers making it a little difficult to park the trailer.
Gary CThis pickup location was changed by Uhaul a week after I made this reservation. It added an hour to my pickup. I understand the need to change but I should have been made aware that possibility at time of rental.
ThomasL SStaff very friendly and helpful
ed fAlways well maintained equipment and hassle free experience dealing with Ziggy's. Repeat customer.
Christopher DBest Uhaul experience ever. I will always use this location in the future.
Mark GAll Good
Paul GGreat service
david zSimply a wonderful business friendly knowledgeable staff. I would recommend again and again.
Elizabeth PAs stated above, this was not my actual company stated drop point. I dropped it on Thursday before they opened to miss traffic in a strange area. I called and left a message explaining why I had, leaving my phone number if they had questions. I called Saturday and was told it wasn’t there and had probably been re-rented. I called your main number to check and your rep called the location and found out it was on their lot and closed the contract
douglas mThe representative at Ziggy's was awesome! He even cleaned windows on the truck that had been overlooked. He was kind and very helpful.
Susan SInside of truck smelled like garbage because there is a garbage company across the street from where uhaul trucks are parked.
Elizabeth ANo license plate on trailer
David IGreat service and attention is good
CLAUDIO S