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BARRY M
Customer Reviews for iStorage 5062
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman was courteous and asked if everything was ok.
ANDREW DThe lockboxes out by the gate. Get some new locks I had so much trouble with the “word” locks. Oil them or replace them do something. It should not be that difficult to open a lock. I had the word “GOAT” Im not an idiot I know how to work a lock. I had spent over 10mins trying to open it. It was dry and stuck I had to beat it for it to finally open. Very frustrating to say the least! If I wasn’t able to open it that would have been a disaster. The next person might not be able to.
Aaron FThe customer service was outstanding! The best I've experienced. I highly recommend this location.
REGINALD HOnly issue was returning the vehicle, no parking available the same red vehicle was parked at the location taking a spot to avoid blocking the entrance gate I was forced to park the truck in the handicap spot which since it was a Sunday evening and the business was closed it was not an issue
Gail SNeed to have a local phone number for UHaul on the customer invoice. When I had a concern, the I-Storage number was of no help.
GARY H