Customer Reviews for iStorage
(U-Haul Neighborhood Dealer)

13 reviews

410 Old Galveston Rd   Webster, TX 77598

(713) 893-1105

Office Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 9/1/2025: Closed

Services at this Location:

Contact Us

(713) 893-1105

410 Old Galveston Rd
Webster, TX 77598

Services at this Location:

Office Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 9/1/2025: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The location is great, the individual inside is great. The Customer Service for 24/7 was DIFFICULT. It took them 45 minutes to "verify" me. They had my boyfriend still owing money although they had been taking money out of the account. One customer service rep hung up on me when I asked for a supervisor. It was a horrible beginning experience. Y'all need to figure out a different way. If people are moving on a time crunch, 45 minutes makes a HUGE deal. I don't think I will use U-Haul again.

Crystal H 
Rating:
5.0

The air conditioning in the vehicle would turn off and on one it's own. That should be fixed.

Robert J 
Rating:
3.0

Customer did not leave a comment.

GREGORY B 
Rating:
4.0

Customer did not leave a comment.

Andrew K 
Rating:
3.0

Customer did not leave a comment.

Tara F 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

RICHARD P 
Rating:
5.0

The lady attending this office was very kind and helpful!! Wish they all use same customer service skills she provides!! Very satisfied with this service!!

Reinaldo R 
Rating:
5.0

Customer did not leave a comment.

Brooke C 
Rating:
4.0

Customer did not leave a comment.

Stephen C 
Rating:
5.0

Customer did not leave a comment.

Paul F 
Rating:
2.0

They left dolley in truck did not use it,said dont worry won't charge you then dropped it off with dolley and got charged a appliance charge.ssid if any issue have them call location where I picked it up to confirm this.charged me anyway! Not happy!

Ryan R 
Rating:
4.0

No designated place to drop off trucks - need more guidance as to where to leave them

Elizabeth M 
No reviews have been submitted for this location.
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