Excellent and friendly service! I will definitely choose this location in the future!
DAVID S
Tyson Corner Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vienna, VA 22182
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe individual at the location did not help, was on the phone with a friend the whole time, and smelled strongly of alcohol at 930am.
Charles CThe help staff in the gas station were rude and demanding. They were frequently unhappy with many things like my angle of parking, when I was asking too many questions, or when I was idling too long. Also, I lost time on my reservation due to a technical glitch on UHaul. There was an error in the customer verification that was not my fault, and I had to call and stay on hold for more than an hour to resolve it, which was unfair to my reserved time (and U Haul tried to claim I was late to pick up my U Haul despite this error). Finally, I reserved a 10 foot truck, but there were none available. If that is the case, I shouldn't have been able to reserve a 10 foot truck at all. Overall, most of my issues stemmed from U Haul servers or user portal. The location here is good and clean, and easily accessible. Just that whoever was working there at the time was very rude.
JONATHAN CHost location staff was not helpful
Helen Cthey charge me 2 days for 24hours
BRAHIM B