Thanks you U haul
DEBRA S | Overall ExperienceSelf Storage Units in Benton Harbor, MI, 49022
U-Haul Moving & Storage of Benton Harbor
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Storage Customer Reviews
- 4.5 Average Customer Rating
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There was no lightning in the unit so a little lightening would help
jacqualine g | Overall ExperienceI wouldn’t not recommend to anybody. The facility never answer the phone to start anytime I’ve called I have to get transferred to the central hub and they have to contact the store in order to get an answer. Me and my kids things were in storage I was told and left a voicemail from the actual store manager that my things has to be moved out by 12/03 was told it was an error, went to the physical showed proof and the actual voicemail. Me and my kids things were sold in an auction instead we literally lost everything we had on 12/02 because of Uhaul storage.
Brianna S | Overall ExperienceExcellent service. Thanks
Terry K | First ImpressionsVery courteous and informative. I really appreciate the free months rent. It was great being able turn in the trailer and store my household goods for a couple of weeks for free while I look for my new place to live. That worked out wonderfully. I’m a fan of this place and U-Haul in general.
alan e | Overall ExperienceEverything is in Spanish horrible service no willingness to work with customers and to many changes from month to month auction fees from 3months to 2 months just feel like you guys want to auction off people stuff..Then I was told that I received discounts and removal of some fees to find out that couldn’t of been true because I ended up spending the same amount for the next 2 months so I feel as though your employees pocketed some cash..At the end of the day thanks for the use of your storage..Bought my own storage unit..Be blessed
Antoinette S | Overall ExperienceGood People
alan e | First ImpressionsStaff at this location is very friendly and accommodating. My original storage locker was blocked, or access was limited due to U-Haul trailers and trucks blocking access 75% of the time. Staff always stepped to move equipment, but what a waste of time. The staff finally moved my rental to another, more accessible locker, but even that was blocked on occasion. I'm not sure if I'd rent here again. Seems like U-Hail sends too much equipment to this Benton Harbor location, which blocks access to those needing to get to their lockers. I need to be in and out...I don't have 30-60 minutes to wait for someone to move equipment.
Fred K | Overall ExperienceThey wouldn't work with me at all so I lost everything
Rodney M | Overall ExperienceI'm very thankful for uhaul having a clean unit available for us to store our furnishings in, it made life a whole lot easier. Thank you to the wonderful staff at UHaul.
SHARON A | Overall ExperienceYour late fees are outrageous. You should tell people how much they are when renting. My rent was do on the 5th. I went in on the 12th and had $22.99 late fee. That's a lot.
TERRY L | First ImpressionsMore expensive monthly rate than I expected
CHRISTINE B | First Impressions