I bought a storage unit on auction and the lady I talked to way very rude and hung up on my 2 times and the cancelled my order because she could. It was very rode and unprofessional. I called bid13 and they reached out and said she had told them that she cancelled the order. She was the rudest person I have dealt with in more than 10 years of buying storage units. This person needs to learn customer service. She has created problems that she did not have to create. I highly recommend to people to NOT use this facility.
Brandi G | Overall ExperienceCustomer Reviews
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I bought a storage unit on auction and the lady I talked to way very rude and hung up on my 2 times and the cancelled my order because she could. It was very rode and unprofessional. I called bid13 and they reached out and said she had told them that she cancelled the order. She was the rudest person I have dealt with in more than 10 years of buying storage units. This person needs to learn customer service. She has created problems that she did not have to create. I highly recommend to people to NOT use this facility.
Brandi G | Overall ExperienceI needed a storage unit quickly and Nancy was a very helpful and nice to work with. The unit that I was originally assigned was full, but she immediately found another. I appreciate her help and I’ll definitely use this facility again if the need arises. Thank you.
DARRIN D | Overall ExperienceNo issues at all. Good service, good staff, clean well maintained storage site.
Paul S | Overall ExperienceI never had a negative experience. The staff was always friendly and helpful.
Donnell W | Overall ExperienceRenee was the Best at helping me..... I am very thankful for her being so helpful & Kind Thank You Debbie Wilks
Debbie W | Overall ExperienceEverytime I have worked with Richburg storage has been perfect. I never have an issue with this site. They are always professional and well maintained.
Jennifer A | ReservationI had roaches and rat poop on everything I had in the unit. I had to throw a lot of it away. It was even on my 5 year olds bed.
benjamin r | Overall ExperienceClean units reasonably priced
henry s | Overall Experience