I bought a storage unit on auction and the lady I talked to way very rude and hung up on my 2 times and the cancelled my order because she could. It was very rode and unprofessional. I called bid13 and they reached out and said she had told them that she cancelled the order. She was the rudest person I have dealt with in more than 10 years of buying storage units. This person needs to learn customer service. She has created problems that she did not have to create. I highly recommend to people to NOT use this facility.
Brandi G | Overall ExperienceCustomer Reviews
Available Units (All Sizes are Approximate)
Drive Up Storage
-
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$70.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
- Rate:
- $70.00 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$90.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
- Rate:
- $90.00 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$115.00
Per Month
- Drive Up
- Drivethrough
- No Climate
- Rollup
- No Electricity
- Rate:
- $115.00 Per Month
2 Units Left!
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I bought a storage unit on auction and the lady I talked to way very rude and hung up on my 2 times and the cancelled my order because she could. It was very rode and unprofessional. I called bid13 and they reached out and said she had told them that she cancelled the order. She was the rudest person I have dealt with in more than 10 years of buying storage units. This person needs to learn customer service. She has created problems that she did not have to create. I highly recommend to people to NOT use this facility.
Brandi G | Overall ExperienceI needed a storage unit quickly and Nancy was a very helpful and nice to work with. The unit that I was originally assigned was full, but she immediately found another. I appreciate her help and I’ll definitely use this facility again if the need arises. Thank you.
DARRIN D | Overall ExperienceNo issues at all. Good service, good staff, clean well maintained storage site.
Paul S | Overall ExperienceI never had a negative experience. The staff was always friendly and helpful.
Donnell W | Overall ExperienceRenee was the Best at helping me..... I am very thankful for her being so helpful & Kind Thank You Debbie Wilks
Debbie W | Overall ExperienceEverytime I have worked with Richburg storage has been perfect. I never have an issue with this site. They are always professional and well maintained.
Jennifer A | ReservationI had roaches and rat poop on everything I had in the unit. I had to throw a lot of it away. It was even on my 5 year olds bed.
benjamin r | Overall ExperienceClean units reasonably priced
henry s | Overall Experience