The Uhaul agent does not work on site and has to be summoned to the location. This is suboptimal. Also, I didn't check carefully enough when I signed the contract, but the fuel gage upon rental was much lower than what the contract stated. Which means I was charged extra when I refilled to the exact amount at which I picked it up.
Joseph S
Marias Restaurant
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hayden, AZ 85135
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Customer Reviews
- 4.0 Average Customer Rating
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There were no moving blankets. No communication that was guaranteed from uhaul.
Deborah LEveryone one there was very helpful. G and J’s restaurant was closer as a U-haul store. But it wasn’t listed when I first set everything up. Maria’s Restaurant had open parking lot so it was easy to return it there.
BEN PHave someone there that can do the sign out/in. So there isn't any waiting...
Charles MSomeone who I assume was a worker just took the key from me and walked away. I was then charged for an entire extra day $40 (when I returned before the rental was even due for return) and was charged a refueling charge of $45 when I returned the truck with the same amount of fuel it was picked up at.
Courtney W