During my initial pick up everything was fantastic. The system was down at the time so I was unable to get my contract (not a big deal). It was after that I had a terrible experience I called Uhaul customer support Thursday morning and misheard the lady’s name to which she got snippy “excuse me that’s not my name, i am not Mrs Rachel.” This is an honest mistake and doesn’t warrant any kinda response especially not a rude one.
Chester T
Wood Street Xpress
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tallassee, AL 36078
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Friendly and helpful staff.
WILLIAM BNo rentals are there and the business is new. There will be ample parking space, and the owner is pleasant and ready to serve. The only thing suggested is a box for the rental keys instead of the mail box.
Hollis WAsia was amazing to work with. A perfect example of great customer service
Kathy LEmployee was friendly and quick handling return.
WILLIAM B