An absolute dump. U-Haul should be ashamed to send a customer there. Also, I'm disputing the charges as I was charged double what it cost me last year for the same rental??
Ron Mathieson
Esquivel New & Used Tires
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thermal, CA 92274
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Customer Reviews
- 3.0 Average Customer Rating
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Easy drop off and return
Bruce KeelerThe truck was flithy. It had cat pee in the cab and the back of the truck we had to sweep it out and scrub it but it still smelled horrible! When you turned the heat on it was a gross stink of cat pee. Totally unacceptable
Jacqueline SmithFor Salton City it was pretty good. Those guys are always helpful.
Robert RossettoThis location was the alternative location. The reason why I went here is because the first location in Cathedral City forced me to. They lost my rental and they did not have any replacement. I placed the reservation 1 month early to avoid problems and after waiting over an hour at their location, they forced me to drive 50 miles to away (to Thermal) to get another truck because there was no other truck available. I have to drive 2 hours to get my truck back to my house just to start loading(the f*** location was 2 f***hours away) and delayed my moving by 5 hours and I was on a tight schedule because I had to drive from Palm Desert to Monterey. I ended up driving until 3.30 am in the morning. I also reserved movers through Uhaul and because of that I lost a lot of money because I wasn't able to respect the schedule and of course Uhaul did not refund the money I lost on the movers. This company it's a scam. Never more!!!!
Alessio Masala