They say they open at 1030a & didn't show up until almost 11a -- they didn't do the contract like they should have gave me the key after being asked if I need to sign anything & told me no your good then I get a call at 530p telling me I had no contract & if I get stopped I could get into trouble -- Was not very happy but will give Hannah who called me that she did do excellent customer service & reassuring me I was alright & took care of me over the phone -- Also Mr. Sanchez he Field mgr. was very nice & helpful as well -- but as for that place that is renting U Hauls for you they need to either stop or get retrained in customer service.
Jacqueline A
100% Car Bazaar
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alamo, TX 78516
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Be sure that the equipment is in good shape..
Gary LLady real nice
Mauricio RThey over charged me for miles that I didn't even use
PEDRO CThe address on the uhaul website is incorrect. It shows 601 US-81, alamo tx. Its Actually 601 US-83, Alamo tx. I was lost trying to find it
aaron g