First experience renting without anyone there. But process works. Truck was fine. Didnt have the dozen moving blankets. But was able to get them from a uhaul close by.
Lisa C
SBM Building
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Albany, GA 31705
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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no one was there to accept the drop off, called corporate was told no one would be thereuntil monday but to leave the keys anyway
DONALD Wno one was there, there were no security cameras or lock box to drop off keys
DONALD WNo one was at the drop off location
TONYA GI would absolutely recommend this pickup location and have only given the experience 5 stars because of Mr. Bernard. He went above and beyond to help us pick up a truck, even working late and after hours, giving us his personal cell number because U-haul made our experience a complete disaster on the corporate end. They had technical issues with the website and app that happened checking in and out costing us HOURS (3-4 on each end picking up and dropping off). We were very displeased with U-haul, but would wholeheartedly recommend Mr. Bernard and his location for service!
Isaiah C